Central Operations Support Executive, DE Seller Flex
2 days ago
This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.
Roles and Responsibilities:
1. Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives
2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
3. Train and direct sellers for execution and adherence of norms and practices
4. Devise and deploy SOP's, analyses data, and propose features and processes, which focus on improving the Seller experience
5. Willing to work on weekends
A2 German Proficiency
Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
Experience with Excel
Experience with SQL
B1 German Proficiency
Soft skills - Adaptability, Team Work, Time Management, Problem Solving, Communication
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Karnataka, India ADCI - BLR - DTA Full timeA2 German Proficiency Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Experience with Excel The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management,...
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