Central Operations Support Executive, Jp Easy Ship

2 days ago

Karnataka, India ASSPL - Karnataka - B56 Full time

**DESCRIPTION**:
The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers. The job requires someone who is proficient in Japanese ( Read and write), and has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.

Roles and Responsibilities:
2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
3. Train and direct sellers for execution and adherence of norms and practices
4. Devise and deploy SOP's, analyses data, and propose features and processes, which focus on improving the Seller experience
5. Willing to work on weekends

**BASIC QUALIFICATIONS**:

- Japanese N1 /N2

**PREFERRED QUALIFICATIONS**:

- N1 Preferred

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