Central Operations Support Executive, de Seller Flex

4 hours ago


Karnataka, India Amazon.com Full time

DESCRIPTION

The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers. The job requires someone who is proficient in German, and has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.

Roles and Responsibilities:
2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
3. Train and direct sellers for execution and adherence of norms and practices
4. Devise and deploy SOP's, analyses data, and propose features and processes, which focus on improving the Seller experience
5. Willing to work on weekends

BASIC QUALIFICATIONS

A2 German Proficiency
Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
Experience with Excel

PREFERRED QUALIFICATIONS

Experience with SQL
B1 German Proficiency
Soft skills - Adaptability, Team Work, Time Management, Problem Solving, Communication.

Job details
- IND, KA, Virtual
- Fulfillment Center Management
- Fulfillment & Operations Management



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