Salesforce Data Cloud SME
5 days ago
Role & responsibilities
Act as the primary liaison between business units and technical teams to ensure alignment on Salesforce Data Cloud strategies.
- Lead the design, implementation, and optimization of Data Cloud solutions across enterprise environments.
- Translate complex business requirements into technical specifications and actionable solutions.
- Collaborate with cross-functional teams to drive data integration, modeling, and real-time analytics.
- Ensure best practices in data governance, security, and compliance within the Salesforce ecosystem.
- Conduct workshops, training sessions, and stakeholder presentations to promote platform adoption.
- Stay current with Salesforce releases and innovations, especially within Data Cloud and related modules.
Preferred candidate profile
- 812 years of hands-on experience in Salesforce, with a strong focus on Data Cloud.
- Salesforce certifications such as Data Cloud Consultant, Application Architect, or System Architect.
- Proven ability to act as a bridge between business and technical teams.
- Expertise in data modeling (Star/Snowflake schemas), ETL processes, and real-time data orchestration.
- Strong understanding of CRM workflows, customer journey mapping, and data-driven personalization.
- Excellent communication, stakeholder management, and problem-solving skills.
- Experience with data and reporting tools like Erwin, Visio, Tableau CRM, MuleSoft, or similar platforms is a plus.
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