Analyst- GLAS- Hyderabad

Summary
Position Summary
GLAS Analyst (Netherlands)
Are you an individual who is customer service oriented and enjoy providing service to internal clients in different countries.

Global Learning Administration Services (GLAS) is a fee-based service that supports member firm's learning platform administration needs so resources can be allocated more effectively. Services are focused on processing data administration tasks related to the Deloitte Learning Platform and other administration task related to learning.

At Deloitte, you'll gain exposure to a variety of industries and business models, helping your career growth and professional development.

Work you'll do
Provide day-to-day support on Deloitte Learning Platform administration, specializing as an admin role in the SABA cloud (LMS), should work as part of an extended team for internal clients.

• Provide expertise services on the Catalog management, session & roster management along with advance administration and reporting to the clients
• Efficiently answer queries in the areas of content, learning organization and contacts, where to find learning information?
• Supports learning initiatives and solutions, conducts ad-hoc research, meets timelines and ensures quality on deliverables.
• Redirect inquiries about systems and functionality to appropriate resources within a tracking system.
• Participate in Testing of new features in LMS as and when required

• Requires awareness and understanding of knowledge related to one or more of the following areas:

• learning systems, data analysis and reporting,

• E-learning and classroom creations and support,

• Apply basic knowledge of systems and procedures to perform requirements of positions.

• Implement and help to develop processes and standards.
• Assignments are routine but require analytical thinking skills.
• Judgment is required in developing and applying procedures.
• Work may involve some project responsibilities which involve gathering, collating, tracking and summarizing data, independently or as part of a team.
• Interactions with others involve regularly exchanging information through discussion, elaboration, and cooperation with others.
• Nature of work requires some supervision.
• Exercises some latitude and independent judgment within established procedures and timeframes
• Maintain network of contacts and collaborate with internal and external teams

Qualifications
Skills

• Graduation
• Up to 2 years of corporate experience
• Preferred experience in Learning and Development

Required
:

• Must have good verbal and written communication skills
• Should have knowledge of email etiquette
• Should have intermediate knowledge of excel and should be able to read data and use the excel features like sorting, removing duplicates, filtering, lookups
• Should have experience of handling cases/tickets
• Should have ability to team with others
• Should have ability to interact well with internal clients and understand their requirements
• Should be able to prioritize time and tasks

Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 310876