Customer Service Representative

24 hours ago


Koregaon Park Pune Maharashtra, India Shott Amusement Limited Full time ₹ 14,600 - ₹ 15,000 per year

CV:

Job Description – Customer Service Representative (CSR)

Location: SHOTT, 1st Floor, KOPA Mall, Mundhwa Rd, Koregaon Park Annexe, Pune, Maharashtra 411001

Job Type: Full-time | Permanent | Fresher-Friendly

Salary:

  • ₹14,600 (for Freshers)
  • ₹15,000 (in-hand) for Experienced Candidates

Eligibility:

  • Minimum 10th / 12th Pass or Graduate

Key Responsibilities:

  • Assist customers and ensure excellent service
  • Explain and demonstrate games to customers
  • Handle cashiering and billing processes

Working Hours:

  • 9-hour shifts per day
  • 1 weekly day off
  • Public holidays and weekends are working days

Shift Timings:

Female (Rotational): 10:00 AM – 7:00 PM | 11:00 AM – 8:00 PM | 12:00 PM – 9:00 PM

Male (Rotational): 1:00 PM – 10:00 PM | 2:00 PM – 11:00 PM | 3:00 PM – 12:00 AM | 4:00 PM – 1:00 AM

*Note: Must be available for all shifts during the first 15 days of joining

Benefits (Post Probation):

  • Incentives
  • 24 days paid leave per year
  • Double pay on public holidays
  • General and COVID-19 Mediclaim coverage
  • Child education benefit

Requirements:

  • Must follow grooming and uniform standards
  • Comfortable with rotational shifts and standing work

Job Types: Full-time, Permanent

Pay: Up to ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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