Specialist - Product Expert

6 days ago

Mumbai, Maharashtra, India Accelya Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

For more than 40 years, Accelya has been the industry's partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. 

Key Responsibilities:

Product Expertise and Support:

Serve as a subject matter expert (SME) for assigned products, providing deep knowledge and insights to internal and external stakeholders.
Address complex product-related inquiries and issues, collaborating with technical teams as needed.
Develop comprehensive documentation, FAQs, and training materials to enable teams to effectively support and sell the product.
Data Analysis and Insights:

Analyze product performance metrics, customer feedback, and market trends to identify opportunities for improvement.
Provide data-driven insights and recommendations to product management to enhance product features and usability.
Monitor KPIs to track product success and identify potential challenges early.
Collaboration with Product Teams:

Work closely with product managers and developers to translate customer needs into actionable requirements.
Participate in product roadmap planning, offering data-backed insights and customer perspectives.
Support quality assurance (QA) efforts by validating features and ensuring alignment with specifications.
Customer and Stakeholder Engagement:

Collaborate with sales, marketing, and support teams to ensure consistent messaging and understanding of the product.
Engage with customers and end-users to understand their needs, gather feedback, and ensure satisfaction.
Conduct product demos, training sessions, and workshops for internal teams or clients as required.
Market Research and Competitive Analysis:

Stay updated on industry trends, competitor offerings, and emerging technologies relevant to the product.
Provide insights to inform product differentiation and positioning strategies.
Conduct benchmarking analyses to assess the product's strengths and areas for enhancement.
Continuous Improvement:

Drive initiatives to improve product adoption, usability, and customer satisfaction.
Identify and implement process improvements within the product development lifecycle.
Promote best practices for product analysis and stakeholder collaboration.
Qualifications:

Education: Bachelor's or Master's degree in Business Administration, Computer Science, Data Analytics, or a related field.
Experience:
4-6 years of experience in product analysis, product management, or a similar role.
Proven track record of working with cross-functional teams and delivering product-related insights.
Skills:
Strong analytical skills and proficiency in tools like Excel, SQL, Tableau, or Power BI.
Excellent communication and presentation skills, with the ability to convey complex ideas clearly.
Knowledge of product lifecycle management and Agile methodologies is a plus.
Technical aptitude and ability to quickly learn and explain complex products.
Preferred Qualifications:

Certification in Product Management or Business Analysis (e.g., Certified Scrum Product Owner, PMI-PBA).
Experience working with SaaS products or in technology-driven industries.
Familiarity with customer journey mapping and user experience (UX) best practices.
Key Competencies:

Strategic and Analytical Thinking
Customer-Centric Mindset
Cross-Functional Collaboration
Problem-Solving and Adaptability
Attention to Detail

What does the future of the air transport industry look like to you? Whether you're an industry veteran or someone with experience from other industries, we want to make your ambitions a reality

  • Specialist - Product Expert

    2 weeks ago

    Mumbai, Maharashtra, India Accelya Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    For more than 40 years, Accelya has been the industry's partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the...

  • Product Manager

    12 hours ago

    Mumbai, Maharashtra, India PRODUCT MANAGEMENT,COMMUNICATION SKILLS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    The Job – India's 1st storage & asset management platform is looking for Product Manager. Your responsibilities will include product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and...

  • FMCG Product Specialist

    4 days ago

    Navi Mumbai, Maharashtra, India edobbon Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role Summary:We are looking for a smart, energetic FMCG Product Specialist who will be present on the shop floor at all times, guide customers with product knowledge, and ensure they have a smooth and informed shopping experience. The ideal person should understand all FMCG categories—food staples, snacks, beverages, dairy, home & personal care—and be...

  • Product Specialist

    2 days ago

    Mumbai, Maharashtra, India cbdc17c4-f810-4853-b4ed-f0ecfb1c4d48 Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Hiring: E-Commerce Specialist (Full-time, Mira Road, Mumbai – On-site). Must know Amazon, Flipkart & Myntra. Responsibilities include product uploads, catalog management, listing optimization, promotions, and inventory handling.

  • Product Specialist

    12 hours ago

    Mumbai, Maharashtra, India CSB Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionEnsuring optimum building up of Structured Products asset book (as part of wholesale banking) via optimum client onboarding and transaction structuring, with individual income, Fee targets.  The Senior Product Specialist is expected to work under the guidance of Head - Structured Product Solutions and work towards achieving the annual budgets on...

  • Product Data Specialist

    7 days ago

    Mumbai, Maharashtra, India Victaulic Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    OverviewWe are seeking an experienced Product Data & Sustainability Specialist with strong expertise in Product Information Management (PIM) systems, product data processes, and related tools. This position will be based offshore in India - Mumbai and will work closely with our European teams to ensure product data is accurate, consistent, and compliant...

  • Product Expert

    1 week ago

    Mumbai, Maharashtra, India Zell Education Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location: East Andheri, Mumbai (On-site) Employment Type: Full-Time | 6 days working with rotational week offAbout Zell EducationZell Education is a leading provider of globally recognized professional qualifications, dedicated to transforming careers by making quality education accessible and affordable. With programs like ACCA, CFA, CPA, CMA, FRM, and Dip...

  • Product Data Specialist

    15 hours ago

    Mumbai, Maharashtra, India Victaulic Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Description Overview   We are seeking an experienced Product Data & Sustainability Specialist with strong expertise in Product Information Management (PIM) systems, product data processes, and related tools. This position will be based offshore in India - Mumbai and will work closely with our European teams to ensure product data is accurate, consistent,...

  • Specialist - Product Expert

    2 weeks ago

    Mumbai, Maharashtra, India Accelya Group Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    For more than 40 years, Accelya has been the industry's partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the...

  • Product Development Specialist

    4 days ago

    Mumbai, Maharashtra, India STEMify_5 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSTEMify is an innovative EdTech platform dedicated to transforming STEM (Science, Technology, Engineering, Mathematics) education using Artificial Intelligence. The platform personalizes learning experiences for students, making STEM subjects more accessible and engaging while equipping educators with advanced instructional tools. By...