
Voice n Accent Trainer| VnA
1 day ago
Dear Candidate,
We are hiring for Voice n Accent Trainer Noida
Anygraduate can apply
Key Responsibilities:
- Conduct Voice & Accent Training programs for new hires and existing employees.
- Deliver modules on Voice and Accent,spoken& written English, grammar, neutral accent, intonation, email writing, and professional communication.
- Facilitate pre- and post-assessments and maintain training effectiveness scores.
- Create and update content, exercises, and training aids to ensure relevance and engagement.
- Provide individual feedback and coaching to improve trainees' spoken and written communication.
- Collaborate with Ops and Quality teams to identify voice and accent training/letter writing needs and create customized learning plans.
- Track progress and maintain training MIS, reports, and feedback logs.
- Should be able to conduct back to back batches and provide floor support on Language and Voice and accent training
Key Skills & Competencies:
- Excellent command over English language (written and spoken)
- Expertise in English Voice and Accent (phonetics, MTI reduction, intonation, and global accents)
- Strong email etiquette and business writing skills
- Interactive training style with classroom and virtual facilitation experience
- Should have been part of Voice and Accent team in a BPS/BPO industry for at least 2 years
- Hands on expertise on tools like Versant, Meritrac etc
- Should be able to evaluate staff on written English language & V&A parameters and customized interventions to improve them
- Empathetic, patient, and adaptable with good interpersonal skills
- Excellent facilitation skills
- Knowledge of tools like MS Office and feedback tools
Total Experience Expected: 05-08 years
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