Taxi Booking Associate

2 weeks ago

Gurgaon, Haryana, India BAI Infosolutions Private Limited Full time ₹ 2,40,000 - ₹ 4,80,000 per year

About Us

BAI Infosolutions is a prominent player in the travel-tech space, operating multiple brands that support corporate travel and fleet operations. We deliver end-to-end travel solutions, including hotel accommodation, transportation support, and corporate travel services.

We are looking for a Taxi Booking Associate who can manage customer ride requests, schedule and confirm bookings, coordinate with drivers, handle inquiries, and ensure timely and efficient transportation services.

Job Responsibilities

  • Handle Taxi Booking for clients, ensuring timely and accurate bookings based on their preferences and requirements.
  • Collaborate with vendors to negotiate competitive rates and secure the best possible deals for our clients.
  • Maintain a database of preferred Cabs and vendors, including their amenities, pricing, and policies.
  • Establish strong relationships to expand our network and offer a wider range of options.
  • Negotiate contractual agreements with Taxi vendors to secure favorable terms, exclusive rates, and additional perks for our clients.
  • Communicating with customers to answer questions about booking, pricing, or schedules.
  • Collecting payment from customers for booking, including cash, credit card transactions, checks, or money orders.
  • Entering customer information into a computer system to issue tickets or update records.
  • Explain applicable fees and taxes for each ticket.
  • Helping clients with travel-related questions.
  • Working alongside the tour sales team.

Skills

  • Excellent communication and interpersonal skills
  • Problem-solving skills
  • Strong negotiation skills

Requirements

  • Minimum 2-3 years of experience in Taxi Booking
  • Bachelor's or Diploma in Travel, Tourism, or any related field.
  • Experience in managing corporate clients
  • Ability to work in a fast-paced environment
  • Fluent in written and spoken English
  • Able to work on excel

Why Join Us?

  • Collaborate with top hotel brands and expand your vendor network.
  • Gain experience in corporate travel management and negotiations.
  • Competitive salary with performance-based incentives.

Job Type: Full-time

Pay: From ₹20,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Work Location: In person

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