Front Desk/Admin/Reception/Office Executive

10 hours ago


Jalandhar, Punjab, India NIIB INSTITUTE Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Description:

We are looking to hire the Front Desk/Admin Executive in our beauty academy is the primary point of contact for clients and students, ensuring smooth front office operations and providing administrative support to management and staff. This dual role requires a blend of excellent customer service skills, organizational abilities, and leadership qualities

Key responsibilities

  • Greeting and Welcoming: Warmly greet clients, visitors, and prospective students, managing their check-ins and ensuring a positive first impression.
  • Appointment Management: Manage the academy's appointment book and class schedules using booking software, confirming bookings, handling cancellations, and optimizing the schedules for maximum efficiency.
  • Communication Hub: Answer, screen, and forward incoming phone calls, emails, and social media inquiries, providing accurate information about services, courses, pricing, and promotions.
  • Issue Resolution: Address and resolve client or student complaints and concerns promptly and professionally, escalating issues to management when necessary.
  • Payment Processing: Accurately process transactions for services, products, and tuition fees (cash, credit cards, gift certificates) and manage daily reconciliation reports.
  • Retail Support: Inform clients about new products, services, and discounts, actively assisting with retail sales and maintaining well-stocked product displays.
  • Maintain Reception Area: Ensure the reception and waiting areas are tidy, presentable, and compliant with hygiene and safety standards

Why us:

  • Brand Name in industry for having experience in last long 20 years.
  • Providing best salary & perks for staff
  • Healthy working environment

Please call/message your CV to apply for the same.

whatsapp No

Regards

HR Dep't

NIIB group

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person



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