Sales Executive

Company Overview:

TVO Travel & Tourism Pvt. Ltd. is a leading provider of domestic and international travel services, offering customized vacation packages, corporate travel solutions, and luxury tours. We deliver exceptional travel experiences backed by innovation, reliability, and personalized service.

Why Join Us:

Exposure to domestic and international clients and projects

Structured learning and career growth opportunities

Performance-based incentives, bonuses, and travel perks

Collaborative culture fostering mentorship, cross-functional learning, and recognition

Job Purpose

Drive revenue growth through sales of travel packages, flights, hotels, and tours. Build strong client relationships while delivering exceptional customer experiences. Collaborate with internal teams to achieve business objectives and expand market reach.

Key Responsibilities

Identify, qualify, and convert potential clients including individuals, corporates, and travel partners.

Promote domestic and international tour packages, corporate deals, and customized travel plans.

Execute outbound calls, online meetings, and email campaigns to generate leads and close deals.

Upsell and cross-sell services such as hotel bookings, flight tickets, visa assistance, and insurance.

Achieve and exceed monthly and quarterly sales targets.

Client Relationship Management

Build long-term relationships with customers through consistent engagement and follow-ups.

Handle client queries, feedback, and concerns with professionalism and empathy.

Maintain a high level of client retention and referral business.

Market & Competitor Analysis

Monitor travel trends, competitor pricing, and customer preferences.

Recommend promotional strategies and travel offers based on market insights.

Suggest improvements in product offerings to align with industry trends.

Reporting & Coordination

Maintain accurate records of leads, opportunities, and client communications in CRM.

Prepare weekly/monthly performance reports and share key insights with the management.

Coordinate with operations, marketing, and customer service teams for seamless client experience.

Customer Experience

Ensure end-to-end support during booking, itinerary changes, and post-travel assistance.

Deliver exceptional service standards to enhance brand reputation and customer satisfaction.

Required Skills & Qualifications

Technical / Professional Skills

Proficiency in CRM tools (Zoho, Salesforce, HubSpot)

Knowledge of GDS booking systems (Amadeus, Sabre, Galileo) is a plus

Strong understanding of travel destinations, packages, and customer needs

Microsoft Office Suite (Word, Excel, PowerPoint)

Soft Skills

Strong communication, negotiation, and persuasion skills

Active listening and empathy to understand client needs

Integrity and professionalism to build trust with customers

Ability to work under pressure and achieve sales targets

Problem-solving, adaptability, and creativity in solutions

Education

Graduate in any discipline

Travel or sales certifications are a plus

Experience

0–3 years in sales or travel/tourism industry

Freshers with passion for sales are encouraged to apply

Preferred Candidate Profile

Self-motivated and goal-oriented

Team player with collaborative mindset

Flexible to work in different shifts as required

Eager to learn and stay updated on travel industry trends

Expected Outcomes

Consistently meet or exceed sales targets

Ensure high customer satisfaction and retention

Generate referrals and repeat business

Contribute to sales strategy improvements

Compensation & Benefits

Competitive salary and performance-based incentives

Health & wellness benefits (medical, dental, vision)

Paid leaves, holidays, and travel reimbursements

Employee travel discounts and reward programs

Structured career growth, mentorship, and training programs

Note: Final confirmation process may take up to 15 working days after feedback evaluation.
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