Customer management

The Role:Impact & ContributionDeliver Quality product to the customerMaintain Quality standardsEnhances internal awareness of customer expectations and quality performance metrics across departments.Supports cross-functional teams to prevent recurrence of defects through proactive risk analysis (FMEA, Control Plan updates).Drives continuous improvement by...

conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer...

Responding to Inquiries: Customer Service Assistants must be adept at managing and responding to a wide range of questions and concerns from customers. They provide information about products, services, and company policies, ensuring that customers receive accurate and timely replies. ​ Resolving Issues: These professionals are problem-solvers who handle...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary.They also analyze the communication cycle between their staff and customers using client relationship management software.Job Type: FresherPay: ₹21, ₹43,900.00 per monthEducation:Higher Secondary(12th Pass)...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary.They also analyze the communication cycle between their staff and customers using client relationship management software.Job Types: Full-time, Permanent, FresherPay: ₹21, ₹43,900.00 per...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.Provide accurate information about products, services, and company policies.Troubleshoot and resolve customer complaints or technical issues efficiently.Ability to multitask, manage time effectively, and work under pressure.Positive attitude, empathy,...

Career Guide Finding a JobWhat Is A Customer Care Executive? (With Duties And Skills) What Is A Customer Care Executive? (With Duties And Skills) Written by Updated 5 June 2025 Video: India's Customer Service Execs Reveal Salary, Tips & More What do India's customer service experts and executives really do? Well, we REALLY wanted to know. Our Indeed host,...

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Pall Corporation, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.You'll thrive in a culture of belonging where you and your unique viewpoint...

Key Responsibilities :Customer Onboarding & DocumentationVerify all customer documents shared by the Sales team, ensuring accuracy, completeness, and alignment with commitments made during the sale.Review and track any deviations provided during the sales transaction.Conduct welcome calls and ensure timely dispatch of welcome kits, providing customers with...