
US - Process Trainer
6 hours ago
We are hiring an experienced Process Trainer to train teams on backend operations in US Healthcare (RCM, Insurance, Claims, Billing, AR, etc.). The role involves conducting training sessions, developing SOPs, and ensuring compliance with US healthcare standards.
Key Responsibilities
Conduct new hire and refresher training for US Healthcare processes
Train on: Insurance verification, Authorization, Claims submission, Denial management, AR follow-up, Coding basics
Create and update SOPs, training materials, and modules
Ensure HIPAA compliance in all training content
Evaluate trainees and track training effectiveness
Requirements
2–3 years of experience as a Process Trainer in US Healthcare
Strong knowledge of healthcare processes & payer requirements
Excellent communication & facilitation skills
Familiarity with EMRs, payer portals, or clearinghouses
Willingness to work Night Shift (US timings)
Preferred Skills
Experience in quality audits, compliance training, or LMS tools
Certification in medical billing/coding (preferred but not mandatory)
Job Type: Full-time
Pay: ₹30, ₹40,000.00 per month
Work Location: In person
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