Client Operations Manager

2 weeks ago

Bengaluru, Karnataka, India Shadowfax Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Client Operations / Escalation Specialist Logistics

Location: Bengaluru (Head Office)

Experience: 1 – 3 Years

Industry: Logistics / Supply Chain / E-commerce

Department: Business Development & Sales Support

Job Description

We are looking for a dynamic professional to manage client operations and escalation handling in our Business Development & Sales Support team. The role involves working closely with clients, internal stakeholders, and operations teams to ensure smooth service delivery and timely resolution of issues.

Key Responsibilities

  • Handle client escalations and ensure timely resolution
  • Coordinate with internal teams (operations, last-mile, finance, etc.) to close open issues.
  • Support the BD team with client onboarding, documentation, and performance tracking.
  • Monitor SLAs, prepare reports, and share insights with management.
  • Maintain strong client relationships with high responsiveness.

Desired Candidate Profile

  • 1–3 years of experience in client servicing, operations support, or escalation handling (preferably in logistics, supply chain, or e-commerce).
  • Strong communication & stakeholder management skills.
  • Knowledge of last-mile delivery operations / logistics processes is a plus.
  • Proficiency in MS Excel / Google Sheets.
  • Graduate in Business, Commerce, or related field (MBA preferred).

Perks and Benefits

  • Competitive CTC as per industry standards.
  • Exposure to leading e-commerce and logistics operations.
  • Opportunity to grow in a fast-paced work environment.

  • Wealth Management Client Operations Lead

    2 weeks ago

    Bengaluru, Karnataka, India JPMC Candidate Experience page Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    Join JPMorgan Chase's Wealth Management team as a Client Operations Lead. Drive compliance and service excellence in a dynamic environment. Partner with global teams to enhance client operations through innovation and strategic initiatives. Be part of a team that values leadership, collaboration, and continuous improvement. Elevate your career by...

  • Wealth Management Client Operations Lead

    4 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time

    Job DescriptionJob DescriptionJoin JPMorgan Chase&aposs Wealth Management team as a Client Operations Lead. Drive compliance and service excellence in a dynamic environment. Partner with global teams to enhance client operations through innovation and strategic initiatives. Be part of a team that values leadership, collaboration, and continuous improvement....

  • Wealth Management Client Operations Lead

    1 week ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    JOB DESCRIPTIONJoin JPMorgan Chase's Wealth Management team as a Client Operations Lead. Drive compliance and service excellence in a dynamic environment. Partner with global teams to enhance client operations through innovation and strategic initiatives. Be part of a team that values leadership, collaboration, and continuous improvement. Elevate your career...

  • Cost & Deal Pricing Manager/Assistant Manager

    2 weeks ago

    Bengaluru, Karnataka, India ARA's Client Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About the Company:ARA's Client is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's...

  • Coordinator, Client Operations

    1 week ago

    Bengaluru, Karnataka, India Epsilon Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    OverviewAbout Business Unit:From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform. We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and...

  • Hiring For Client Operations

    2 weeks ago

    Bengaluru, Karnataka, India Tech Mahindra Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Client Operations (Cloud Infra VMware/Server Admin)Location: BengaluruYears of Experience: 5-7 YearsJob Summary: We are seeking experienced Client Operations professionals to provide 24/7 support for our Global Server Operations. The ideal candidates will manage and maintain server infrastructure on platforms such as VMware, Hyper-V, and Azure....

  • Client Reporting Operations Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Tradeweb Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Company DescriptionJOB DESCRIPTIONTradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients – including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in...

  • Client Success Manager

    4 weeks ago

    Bengaluru, Karnataka, India Dreamcast Full time

    Job Description:- Dreamcast is a leading provider of innovative event technology solutions, focused on transforming client and attendee experiences through advanced technology, data analytics, and top-tier service.- We are a team that values creativity, teamwork, and a strong client-first mindset.- We are looking for a skilled Client Success Manager to lead...

  • Client Relationship Manager

    24 hours ago

    Bengaluru, Karnataka, India STRATIST Full time ₹ 4,20,000 per year

    Location:Jayanagar, BangaloreCompensation:₹25,000 – ₹35,000 per monthAbout STRATISTAt STRATIST, we are passionate about empowering businesses and individuals through digital innovation, design, and growth-focused strategies.We are looking for aClient Relationship Managerwho can bring strong digital marketing and design expertise to help us scale our...

  • Client Manager

    6 days ago

    Bengaluru, Karnataka, India Vi (Vodafone Idea) Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    AGM - National Strategic Accounts Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to...