Client Account Manager

3 days ago

Bengaluru, Karnataka, India Mygate Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Mygate is India's largest and most comprehensive community management and accounting ERP platform, dedicated to gated communities. Founded in 2016, Mygate is used by over 5 million residents and 27,000+ housing societies across India. With 250+ features, the ERP suite covers robust finance and accounting, facility bookings, communication, and more, tailored specifically for residential societies. Rated highest on both Google Play and the App Store, Mygate continues to lead in product depth, adoption, and ease of use, with the goal of creating a seamless living experience.

Role Description

This is a full-time on-site role for a Client Account Manager located in Bengaluru. The Client Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, resolving client issues, and maintaining strong client relationships. Daily tasks include coordinating with internal teams, conducting client meetings, providing account updates, and identifying opportunities to improve service delivery. The role requires client onboarding, ensuring adherence to contractual commitments, and delivering solutions tailored to client needs.

Qualifications

  • Strong client relationship management and customer service skills
  • Excellent communication, problem-solving, and multitasking abilities
  • Proficiency in understanding of community management operations
  • Ability to work collaboratively with cross-functional teams and manage multiple accounts
  • Bachelor's degree
  • Proficiency in Ms excel/Google sheets
  • Fluency in English and Hindi

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