Delivery Excellence Professional

6 days ago


Kolkata, West Bengal, India Capgemini Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Your Role

As a Delvier excellence person you will be responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements.

In this role you will play a key role in :-

  • Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies.
  • Ensure the Continuous Improvement approach across Engagements and Centers
  • Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation
  • Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma)

**Your Profiles

  • Should be at least BB certified with exposure to leading Lean Six Sigma projects
  • Exposure to the current automation tools and its implementation
  • Preferred with experience of 9+ years in driving process improvement, process transformation
  • Should have knowledge on different RPA strategies & RPA products (certification added advantage)
  • Advantage to have knowledge in:
  • Dashboard & reporting tools like Power BI, Tableau, Qview
  • Algorithms using R /Python/SAS programming
  • Chatbots, Artificial intelligence, Process mining tools
  • Cloud services & Analytics
  • AGILE based project management

**What you'll love about working here

You can shape your with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.

You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.

You will have the on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.

Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can .

Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal , yoga challenges, or marathons.

At Capgemini, you can work on in tech and engineering with industry leaders or create to overcome societal and environmental challenges.

*About Capgemini*


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