Online Reputation Manager
1 day ago
Company Description
is India's first Proptech unicorn, providing a brokerage-free property search portal that connects property owners with tenants and buyers directly. Founded by alumni from IIT and IIM in 2014, serves over 30 lakh customers monthly. The company has raised $366 Million from top investors such as Google, General Atlantic, and Tiger Global. NoBroker offers diverse real estate services including rental agreements, home services, financial services, and visitor management software across several major Indian cities.
Role Description
This is a full-time on-site role for an Online Reputation Manager based in Bengaluru. The Online Reputation Manager will be responsible for monitoring and managing online reviews, engaging with customers on various platforms, resolving customer service issues, and enhancing the company's online presence. The role also entails analyzing web metrics and implementing strategies to improve online reputation. Collaboration with the marketing and customer service teams will be a key part of the job.
Qualifications
- Excellent Communication skills and Customer Service orientation
- Knowledge of E-Commerce platforms and Sales strategies
- Proficiency in Web Analytics tools
- Ability to handle online reviews and enhance web presence
- Bachelor's or Master's degree in Business Administration (BBA/MBA) or related field
- Strong problem-solving and multitasking abilities
- Experience in managing online communities is a plus
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