Online Reputation Manager

2 days ago


Bengaluru, Karnataka, India NoBroker Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

is India's first Proptech unicorn, offering a brokerage-free property search portal that directly connects house/property owners and tenants/buyers. Founded in 2014 by IIT and IIM alumni, the company serves over 30 lakh customers monthly. With $366 million in funding from notable investors like Google and General Atlantic, continues to innovate in the real estate space, providing services such as online rental agreements, packers and movers, home services, and more. The company operates in Mumbai, Bangalore, Pune, Chennai, Delhi-NCR, and Hyderabad, with plans to expand further.

Role Description

This is a full-time on-site role for an Online Reputation Manager, located in Bengaluru. The Online Reputation Manager will be responsible for managing and monitoring the company's online presence across various platforms, responding to customer reviews and inquiries, and ensuring a positive brand image. This role involves engaging with customers, addressing their concerns, and working closely with internal teams to resolve issues. The Online Reputation Manager will also analyze web analytics to track performance and provide insights for improvement.

Qualifications

  • Strong Communication and Customer Service skills
  • Experience in E-Commerce and Sales
  • Proficiency in Web Analytics
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Bachelor's degree in Marketing, Business, or a related field
  • Prior experience in online reputation management is a plus


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