Team Leader-Operations

1 week ago


Bengaluru, Karnataka, India KBL Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

TL for Outbound Voice Process

Monitor team performance , ensure SLA are met. Monitoring daily operations KPIs for the team

Managing escalations and resolving complex issues

Conducting training sessions for new hires

Problem-solving capabilities

Required Candidate profile

Ensuring effective communication within the team

Reporting progress to higher management

Strong communication skills and interpersonal skillsAdherence to company policies and client requirements



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