Customer Care Executive

1 week ago


Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, chat, or social media.
  • Identify and assess customers' needs to achieve satisfaction
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.

Required Skills & Qualifications:

  • Bachelor's degree in any discipline (preferred).
  • Proven customer support experience or experience as a client service representative.
  • Excellent communication and presentation skills.
  • Prior experience in customer service or support roles is an advantage. Both fresher and experienced candidates can apply for this customer service role.
  • Experience in telecom, BPO, and Telesales industries is a plus.
  • Fluency in English and Hindi

Send me your cv on

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Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹25,000.06 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 1 year (Required)

Language:

  • English (Required)

Work Location: In person



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