Customer Care Executive
1 week ago
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, chat, or social media.
- Identify and assess customers' needs to achieve satisfaction
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
Required Skills & Qualifications:
- Bachelor's degree in any discipline (preferred).
- Proven customer support experience or experience as a client service representative.
- Excellent communication and presentation skills.
- Prior experience in customer service or support roles is an advantage. Both fresher and experienced candidates can apply for this customer service role.
- Experience in telecom, BPO, and Telesales industries is a plus.
- Fluency in English and Hindi
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Job Types: Full-time, Permanent, Fresher
Pay: ₹20, ₹25,000.06 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Required)
Language:
- English (Required)
Work Location: In person
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