Service Coordinator

Role & responsibilities :The role requires good written and verbal communication to convey clear requirements, technical knowhow to co-ordinate with engineers and customers.Provide site pre-requirements to customer and organizing for installation and commissioning of systems.The candidate shall be responsible for handling customer service calls for the...

Customer Interaction: Answering customer questions, providing information on services and pricing, and serving as the main point of contact for their inquiries. Service Coordination: Receiving, logging, and prioritizing service requests, and coordinating with service teams to ensure timely resolution. Administrative Support: Processing paperwork, generating...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

About the OrganizationA global pioneer in inclusive education, our organization is committed to ensuring that children with visual impairments and multiple disabilities receive quality education and support. We believe that every child can learn and thrive when given the right opportunities. Our team works collaboratively to drive meaningful impact, and we...

Answer customer questions via email and through our social media accountsResolve customer complaints and issuesDevelop and implement customer service routines and processes for employees to followFoster a customer-centric culture in keeping with our brand imageCollaborate with our marketing department professionals to highlight positive customer experiences...

Review and process purchase orders, requisitions, bids, and invoices Develop and maintain relationships with suppliers Monitor stock levels, reorder merchandise, and maintain accurate inventory records : Negotiate contracts with suppliers Source and contract materials, supplies, equipment, and services Ensure that procurement processes comply with company...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

Communication: Acting as a primary contact for team members, clients, or prospects, conveying information clearly and effectively through various channels. Problem-Solving: Responding to customer complaints, resolving issues, and identifying solutions to ensure satisfaction. Sales & Service: Presenting products or services, explaining features and benefits,...

Lead and manage the Operation Department , ensuring effective coordination between internal teams and clients.Maintain strong client relationships by serving as the primary point of contact for all post-sales support activities.Plan, monitor, and deliver client service commitments within defined SLAs and timelines.Collaborate with project, service, and...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Receptionist located in Pimpri Chinchwad. The Receptionist will be responsible for managing the front desk, greeting and assisting visitors, answering and directing phone calls, and providing exceptional customer service. Additional duties include...