Use Case Manager

7 - 9 Years

1 Opening

Bangalore

Role Proficiency:

Manage the onboarding of new customers. Develop and create new operation processes. Lead SOC service for various customers including deep investigation and cyber security subject expertise.

Outcomes:

• Manage a complete cyber security incident and provide deep investigation

• Create and manage improvement process for customer services

• Working on improving customer detection by adding relevant detection rules

• Onboarding new customer to SOC service

• Develop and update operation methodology

• Be the point of contact for operational (technical) issues and platform/service improvement

• Guide SIEM experts

• Be the cyber security subject expert

Measures of Outcomes:

• Successful incident management

• Successful onboarding of customers to services

• Successful implementation of improvement programs

Outputs Expected:

Continuous improvement of the services:

• Monitoring capability

• Investigation process

• Operation process

• Methodology

• Incident management

• Mitigation and automation action

Skill Examples:

• Presentation skill (Verbal) and soft skill (hands on verbal and writing)

• Excellent analytics skill

• Ability to lead activity on cross culture/ geo location team to success in task

• Accountability

• Ability to think out of the box to find solution

• Project management skills

• Proficient in programming languages such as C C# Python Perl Java PHP and Ruby on Rails.

Knowledge Examples:

Knowledge Examples

• Experience in cyber security discipline

• Excellent knowledge of cyber security defence methods (tools topology best practices)

• Excellent knowledge on Mitre frameworks (or other common frameworks)

• Practical experience with developing and implementation processes

• Relevant certification in cyber security

• Advance knowledge with SIEM solution

• Experience with cloud (working secure monitoring)

Additional Comments:

"Use Case Manager is responsible for developing and maintaining security use cases within Microsoft Sentinel to enhance threat detection, investigation, and response capabilities. This role bridges the gap between threat intelligence, SOC operations, and platform engineering, ensuring that Sentinel is effectively leveraged to protect the organization's digital assets. Key Responsibilities Use Case Development Design and implement detection rules, analytics, and playbooks tailored to organizational threats. Translate threat intelligence and risk scenarios into actionable Sentinel use cases. Continuously refine use cases based on threat landscape changes and incident learnings. Incident & Case Management Leverage Sentinel's native case management features to group incidents, assign tasks, and track remediation efforts. [] Link multiple incidents to a single case for complex investigations. [] Automation & Orchestration Develop and maintain Sentinel playbooks for automated incident response, enrichment, and ticketing system integration. [] Collaborate with SOC engineers to streamline workflows using automation rules. Collaboration & Governance Work with SOC analysts, threat hunters, and platform teams to ensure use cases align with operational needs. Implement Role-Based Access Control (RBAC) for case and incident visibility. [] Monitoring & Optimization Monitor use case performance and detection efficacy. Tune analytics rules and detection logic to reduce false positives and improve quality. Required Skills & Qualifications Strong understanding of SIEM platforms, especially Microsoft Sentinel. Experience in cybersecurity operations, threat detection, and incident response. Familiarity with KQL (Kusto Query Language) for writing Sentinel queries. Knowledge of MITRE ATT&CK framework and threat modeling. Experience with automation tools and playbook development in Sentinel. Excellent analytical, documentation, and communication skills."

Detection rule creation,MITRE Framework,CyberSecurity

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