Customer Relationship Manager

Key ResponsibilitiesRelationship Management: Build and maintain strong, long-term relationships with key clients through proactive communication and exceptional service. Act as the primary contact for major clients, addressing concerns and exceeding expectations. Develop strategies to retain key customers and grow existing accounts by understanding their...

Job Title: CRM & Customer Experience Manager – KaftanizeLocation: Mumbai (On-Site)Department: Growth & RetentionReports to: Co-founder / Head of GrowthAbout KaftanizeKaftanize is India's fast-growing fashion brand reinventing Indo-Western wear for the modern woman. With a strong presence across Myntra, Nykaa, Ajio Luxe, and our own platform , we blend...

Handling and responding to client queries at all timesManaging email communications & any other form of written CommunicationCommunication the client needs to back-end departmentsFollowing up for client work with internal departments of the CompanyData driven approach: take out reports to monitor customer service and act on it accordinglyCommunicating with...

Growthally Advisors Pvt. Ltd. is a distinguished Investment Banking and Advisory firm specializing in Debt Syndication, Equity, Mergers & Acquisitions Advisory, Leasing, Structured Mortgages, and Growth CFO services.With over 15 years of legacy in India's financial services sector, we are also launching our SEBI-registered AIF Fund and Credit Fund, further...

Job Title: General Relationship ExecutiveIndustry: Retail – Bags & FootwearLocation: AndheriReports To: Store Manager / Sales HeadJob Summary:The General Relationship Executive is responsible for building and maintaining strong customer relationships, ensuring excellent customer service, and achieving sales targets for the store. The role involves...

Key Responsibilities:Initiate communication with prospective clients via email, LinkedIn and phone calls.Maintain engagement and follow-up to generate qualified leads.Required Skills & Attributes:Strong command of the English language (written and verbal).Excellent communication and persuasion skills, proactive and street-smart approach.Basic computer...

What We Are Looking for?Strong communication, leadership, customer service, presentation, and negotiation skills.Exceptional planning and organizing skills prioritizing, and multi-tasking skills.Ability to work both independently and in a team setting; flexible, adaptable, and thrives in a fast-paced, changing environment.Roles & Responsibilities-Responsible...

Company ProfileNetplace holds over 25 years of experience as an industry expert and Architects of Continuity is headquartered in Mumbai with global reachability through a coordination office in Singapore. Merged with world-leading technology vendors, Netplace delivers an integrated range of solutions from physical security solutions with smart analytics to...

Job Description We have an exciting opportunity for an Asst. Manager - Customer Service to independently handle customer service desk for ocean exports and imports. Key responsibilities: Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA...

Position Summary :We are seeking a dedicated and customer-focused Escalation and Customer Support Executive to join our team. In this role, you will play a crucial part in ensuring customer satisfaction by addressing and resolving escalated issues promptly and effectively. The ideal candidate will possess strong communication skills, problem-solving...