Mega walkin drive For International Voice Process

1 week ago

Bengaluru, Karnataka, India Firstsource Full time US$ 60,000 - US$ 1,20,000 per year

Key Responsibilities:

  • Handle inbound/outbound customer calls from international clients (e.g., US/UK/AUS).
  • Resolve customer queries, complaints, and issues with accuracy and efficiency.
  • Maintain detailed and accurate records of customer interactions.
  • Meet or exceed performance metrics including call quality, customer satisfaction, and response time.
  • Adhere to company policies and procedures regarding customer handling and data security.
  • Communicate effectively in English, maintaining a neutral accent and professional tone.

  • Work collaboratively with team members and supervisors to improve processes and customer experience.

  • B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.

  • Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.

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