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1 day ago


Bengaluru, Karnataka, India Omega Healthcare Full time ₹ 21,000 - ₹ 25,000 per year

Greetings From Omega Healthcare

Congratulations Your profile is shortlisted for the final round of Interview with Omega Healthcare.

Address - Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka ,

*NOTE : KINDLY MENTION TOP OF RESUME NAUKRI *Bindu Chandrashekar *

*MEGA WALK -IN DRIVE Monday - Friday , TIMING : 10:30AM TO 3: 30PM*

**Note : Walkin Interviews between 10am to 3 : 30pm **

**Salary : CTC 21000k to 25000K**

Roles and Responsibilities

  • Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
  • Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
  • Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
  • Be part of all the training session to gain knowledge towards RCM.
  • Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
  • Identify the accounts which does not require calling and can be fixed by Analyst to resolve
  • Logical thinking to identify the trends, resolve accounts for an error free account
  • Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities
  • Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
  • Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
  • Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
  • Be part of all the training session to gain knowledge towards RCM.
  • Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
  • Identify the accounts which does not require calling and can be fixed by Analyst to resolve
  • Logical thinking to identify the trends, resolve accounts for an error free account
  • Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary

Desired Candidate Profile

  • Minimum 1 Yr Call Center Experience
  • Graduates or Under Graduates
  • Good communication skills

Perks and Benefits

  • Quarterly Incentives
  • 5 days a week
  • All US holidays along with Indian Holidays
  • Very lucrative employee referral policy Desired Candidate Profile.


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