Sr. Customer Success Account Manager
1 week ago
We are looking for a highly motivated and passionate Customer Success Account Manager to drive program management for strategic customers that have a significant number of key cross-cloud workload engagements running concurrently. As the CSAM you will drive consumption planning & execution, as well as the acceleration of cloud adoption from Pilot/MVP to production for customer cloud engagements. This will be done by providing cross-engagement oversight, resource orchestration, and blocker escalation, all while operating in close collaboration with key account team unit members and business partners who are supporting customer success.
The Customer Success Account Manager builds and executes shared plans with customers. Manages customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. Enable customers to use their benefits effectively. Provides direction for other members of the Account Team to develop a deep understanding of their customer's business and technical objectives. Sets priorities for Microsoft to contribute to the customer's success in those areas. Plans the delivery of services to achieve success criteria for top priority solutions and workloads. Provides direction and orchestration related to overseeing and managing the delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads. Develops and executes technical skilling plan to build technical expertise aligned with customer and business priorities.
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Sr. Customer Success Account Manager
2 weeks ago
Bengaluru, Karnataka, India Microsoft Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe are looking for a highly motivated and passionate Customer Success Account Manager to drive program management for strategic customers that have a significant number of key cross-cloud workload engagements running concurrently. As the CSAM you will drive consumption planning & execution, as well as the acceleration of cloud adoption from Pilot/MVP to...
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Sr. Customer Success Manager
4 days ago
Bengaluru, Karnataka, India Nirmata Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAt Nirmata, our mission is to accelerate adoption of cloud native technologies for enterprises. We believe that software can radically transform the world and are building a solution to help enterprises deliver and operate mission critical software at scale. Nirmata is an AI powered Kubernetes governance platform.As a Customer Success Manager at Nirmata, you...
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Account Manager – Customer Success
7 days ago
Bengaluru, Karnataka, India illumine Full time US$ 90,000 - US$ 1,20,000 per yearJob Title: Account Manager – Customer Success (US Market)Location: Remote (US Shift)Experience: 4–5 yearsDepartment: Customer SuccessEmployment Type: Full-timeAbout illumineAt illumine, we are on a mission to empower childcare centers, preschools, and educators with simple, powerful tools that make their day-to-day operations smoother and more impactful....
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Customer Success Manager
7 days ago
Bengaluru, Karnataka, India GAMMASTACK Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany Profile:GammaStack is a leadingend-to-end IT and iGaming solutions providerwith over14 years of industry experienceand a team of450+ skilled professionals.We specialize in delivering comprehensivesoftware development solutions, includingsports betting, online casinos, fantasy sports, live dealer casinos, and more. Our mission is to empower global...
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Intelli Search Services Full time ₹ 12,00,000 - ₹ 36,00,000 per yearKey Responsibilities:Build and maintain strong, long-term relationships with key customers, acting as a trusted business advisor.Partner with Sales and Account Management teams to drive upsell, cross-sell, and renewal opportunities.Understand customer business objectives and align company solutions to help them achieve measurable success.Lead Quarterly...
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Info Edge Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout the RoleWe are looking for a Customer Success Manager (CSM) to own and grow relationships with customers using our cutting-edge assessment platform. As the key post-sales point of contact, you will ensure a seamless onboarding experience, drive platform adoption, deliver measurable value, and act as a trusted advisor to customers. You will also partner...
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Customer Success Manager
4 days ago
Bengaluru, Karnataka, India Richpanel Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the jobRichpanel is an AI-first customer service platform disrupting the $400B BPO market. By automating customer support and enabling brands to deliver effortless CX at scale, Richpanel helps e-commerce businesses reduce costs, increase automation, and grow sustainably.We're headquartered in Bangalore with a global customer base of 2,000+ brands....
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Sr. Customer Success Account Manager
1 week ago
Bengaluru, Karnataka, India Microsoft Full time ₹ 8,00,000 - ₹ 24,00,000 per yearWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their...
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Richpanel Full time ₹ 10,00,000 - ₹ 12,00,000 per year*Quick Highlights*Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate customer support, reduce costs, and deliver effortless CX at scale.Reports to: Head of Customer SuccessStage: Team of 25. Primarily based in Bangalore,...
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Tars Full timeTars is seeking a highly motivated Customer Success Manager to join our CS Team and leverage your experience to drive value in our existing customer accounts.What will you be doing?Onboarding and implementation: As part of a customer success team you will be responsible for helping customers implement the solution with the help of our solutions team.Liaise...