AM - Problem Management

1 day ago


Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 15,00,000 - ₹ 25,00,000 per year
  • IT Database Administration work includes designing, configuring, and managing databases to ensure the integrity, security and accessibility of the organization's data including:
  • Defining standards for physical data storage, maintenance, access and security administration
  • Performing backup and recovery using Database Management Systems
  • Configuring database parameters and defining data repository requirements, data dictionaries, and warehousing requirements
  • Designing and implementing approaches to improve database performance, capacity, and scalability
  • Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects
  • Shares best practice and advice to the co-workers in the professional area
  • Not only generates own workload but outlines directions to others
  • Can supervise and coordinate lower-level specialists being single point of contact in complex matters
  • Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team
  • Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope
  • Manages a mixed team of Specialist and Support jobs, with full employee lifecycle responsibility


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