LMS Administrator

2 days ago

Bengaluru, Karnataka, India Progress Residential Full time ₹ 9,00,000 - ₹ 12,00,000 per year

This role is specifically responsible for the following:

  • Defining and documenting processes for LMS and related learning platforms aligned to governance standards for consistent end-user experiences
  • Creating, loading, and maintaining currency of data that goes into the LMS and related learning platforms
  • Supporting end-users with LMS and related learning platform questions
  • Consulting with departments on learning platform needs related to business requirements, and providing potential technology solutions in alignment with the learnings trategy
  • Testing LMS and related learning platforms prior to upgrades and for integrations
  • Driving continuous improvement in processes
  • Ensuring a positive end user experience that allows for ease of use, navigation, and findality of content/data
  • This role reports to the Learning Technology & LMS Administration Manager.

Key Responsibilities

  • Performs day-to-day functions in the LMS and related learning technologies such as maintaining user database, assigning required learning modules, uploading online modules, and maintaining system functions
  • Creates learning technology roadmap, in partnership with the Manager of Learning Technology & LMS Administration, and in alignment with the learning strategy
  • Troubleshoots LMS and related learning platform issues
  • Consults with departments on the use of the LMS to support effective business processes, and seeks to understand learning needs that may involve learning technology solutions
  • Performs system testing for changes/updates to the LMS
  • Works closely with super-users, trainers, and administrative staff on entering data, pulling reports, and performing other functions in the LMS
  • Creates reporting strategy and provides reports to stakeholders, and analyzes learning data usage
  • Assists with special projects that may involve the analysis of the data within the LMS

Requirements

  • Minimum 1-2 years in Learning & Development
  • Experience in LMS administration and learning technology, Experience in Workday will be an added advantage
  • Basic excel skills will be prefered
  • Excellent organizational and prioritization skills with a focus on details
  • Provides exemplary service to internal customers
  • Strong communication skills, collaboration and influence skills
  • Process-oriented with a focus on execution
  • Experience in establishing governance processes, operational processes for learning administration and coordination
  • Knowledge of adult learning, the use of technology in learning, learning innovations
  • High sense of accountability and assertiveness
  • Any Bachelors degree or degree in leaning technology will be preferred

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