Product Onboarding Specialist

2 days ago


Noida, Uttar Pradesh, India Quick Dry Cleaning Software Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Opportunity

As a part of the customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.

Responsibilities

  1. Take handover from sales by understanding customers' persona, their pain points and expectations.
  2. Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by

defining milestones, training schedule, onboarding goals and communicating it to customers.
3. Guide users on product features and train them to use it effectively.
4. Make sure the customer
achieves an early value

and feels
WOW

so he actually starts reaping the potential of the product.
5. Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
6. Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
7. Rigorously measure onboarding time and improve it continuously.
8. Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve products.
9. Handover to Success and Support team after successful onboarding completion.
10. Maintain regular communications with clients about new feature developments and enhancements to products.
11. Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.



  • Noida, Uttar Pradesh, India QX Global Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    As a US Onboarding Specialist yourroles and responsibilitieswill be as below:Role and Responsibilities:Coordinate and execute the end-to-end onboarding process for new hires.Schedule and facilitate orientation sessions and training programs.Ensure timely completion of background checks, employment eligibility (I-9, E-Verify), and other compliance...


  • Noida, Uttar Pradesh, India GobabyGo EV Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role SummaryThe Rider Onboarding Specialist is responsible for end-to-end onboarding of new riders, including screening, documentation, orientation, training, vehicle issuance, app setup, and tracking activation until they start earning or go live on the platform.Key ResponsibilitiesLead & Funnel ManagementContact new rider leads generated through marketing,...


  • Noida, Uttar Pradesh, India Innodata Inc. Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are looking for professionals with hands-on experience inUS Onboardingprocesses. The role involves managing the complete onboarding lifecycle for US employees, ensuring compliance and smooth transitions.Key Responsibilities:Manage end-to-end onboarding process for US hires.Handle documentation and compliance including W4 forms, I-9 forms, and other...


  • Noida, Uttar Pradesh, India Barclays Full time

    Step into the role of Analyst- Know Your Customer (KYC) Onboarding at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of...


  • Noida, Uttar Pradesh, India Trackier Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At Trackier, we're building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 8 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across...


  • Noida, Uttar Pradesh, India Trackier Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    At Trackier, we're building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 8 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across...


  • Noida, Uttar Pradesh, India Barclays Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Embark on a transformative journey as a KYC Onboarding Analyst at Barclays, where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with...


  • Noida, Uttar Pradesh, India Klyptex Digital Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are hiring a Product Sales Specialist (Closer) responsible for converting inbound leads into enrollments through consultative B2C sales. For more details, please email and share your resume. Required Candidate profileHiring Product Sales Specialist (Closer) EdTech. Handle end-to-end consultative sales, convert leads to enrollments, manage CRM,...


  • Noida, Uttar Pradesh, India QX Global Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Sr. Compliance OfficerLocation: Noida, UP (100% Onsite)Full time PositionShift Hours: 7:30 PM IST to 4:30 AM ISTJob Requirement:Develop and implement compliance programs: Create and enforce policies and procedures to ensure compliance with laws and regulations.Healthcare background with 2-4 years of experience working on Onboarding...


  • Noida, Uttar Pradesh, India Hireginie Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description:Product Marketing SpecialistLocation: NoidaExperience: 2-4 yearsQualification: Bachelor's degree/MBA in Marketing preferredAbout the role:The Product Marketing Specialist will bridge Product, Sales, and Marketing to craft clear, compelling narratives that make their AI solutions stand out in the market. They'll own product positioning,...