Customer Service Associate

3 days ago

Ashok Nagar Vijayawada, India ABR Cinemas Vijayawada LLP Full time ₹ 1,20,000 - ₹ 1,60,000 per year

Here's a job description for a Customer Service Associate at ABR Cinemas:

Job Title : Customer Service Associate

ALSO WE ARE LOOKING FOR:


• Store Manager ( Salary based upon previous pay )


• Duty Manager ( Salary based upon previous pay )


• Cinema Manager ( Salary based upon previous pay )


• Team Lead ( Salary based upon previous pay )


• Guest Service Associate ( 12,000-15,000 ) only boys


• Customer Service Executive ( 12,000-15,000 ) only boys

Job Summary:

We're looking for a friendly and enthusiastic Customer Service Associate to join our team at ABR Cinemas. As a key member of our staff, you'll be responsible for providing exceptional customer service, handling inquiries, and ensuring a positive cinema experience for our patrons.

Key Responsibilities:

- Greet and assist customers courteously

- Handle customer complaints and inquiries professionally

- Provide information about movie schedules, tickets, and cinema facilities

- Process transactions and handle cash, credit card, and online payments

- Maintain a clean and organized cinema environment

- Collaborate with team members to ensure smooth cinema operations

- Meet sales targets and promote cinema products and services

Requirements:

- Excellent communication and interpersonal skills

- Customer service experience preferred

- Ability to work in a fast-paced environment

- Basic math skills and accuracy with cash handling

Skills and Qualities:

- Friendly and approachable demeanor

- Patient and empathetic attitude

- Strong problem-solving skills

- Ability to work independently and as part of a team

- Positive attitude and willingness to learn

What We Offer:

- Competitive salary (₹12,000 - ₹16,000 per month)

- Opportunities for growth and development

- A fun and dynamic work environment

If you're passionate about customer service and other Roles enjoy working in a lively cinema environment, we'd love to hear from you

THANK YOU

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