Process Associate

Ready to shape the future of work? 
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. 
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Process Associate/Senior Associate (Credit Operations)
As a member of the Dealer Credit Administration team, the Credit Associate is responsible for providing support directly and indirectly to our dealer customers.  The Associate will perform daily tasks that support and accurately maintain our dealers' wholesale accounts including processing manufacturer receivables and associated adjustments, assisting dealers with daily inventory management (e.g., creation of receivables, inventory transfers), facilitating daily ACH transactions, ensuring accurate posting of all payments and balancing of general ledger accounts, researching and completing daily exception reporting. 
Responsibilities
Application of dealers' funds received in relation to wholesale credit lines and programs; research and resolve unidentified or misapplied funds.

•    Balance General Ledger activity

•    Prepare and route exception report

•    identify and deposit incoming wires

•    Review supporting documentation for dealer funding requests

•    Supervise and respond to incoming email requests received in group mailbox in a timely manner

•    Provide customer service for automotive dealers

Qualifications we seek in you
Minimum Qualifications

•    HS diploma or equivalent required.

•    Relevant years' experience in financial services or similar industry. Associate or bachelor's degree in business or related emphasis may be considered in place of experience.

•    Performs administrative, accounting and technically based supporting tasks.

•    Requires proficient use of all Microsoft Office programs.

•    Presents strong written and oral communication skills.

•    Understanding of automotive dealership operations is a plus.

Preferred Qualifications/ Skills

•    Commerce Graduate or M. Com or MBA in Finance

•    Good MS Excel Knowledge. 

•    Understanding of automotive dealership operations is a plus.

Why join Genpact? 

•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

•    Make an impact – Drive change for global enterprises and solve business challenges that matter 

•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. 
Let's build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.