D365 CE

4 days ago

Hyderabad, Telangana, India Waferwire Cloud Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

About the Role:

We are seeking a detail-oriented and proactive D365 CE Application Support Consultant to support day-to-day business operations, incident management, and enhancement requests across Dynamics 365 CE modules like Sales, Customer Service, Marketing, and related applications. This role will focus on functional issue resolution, user support, and system configuration to ensure smooth business operations.

Responsibilities:

  • Act as L2/L3 supports functional and application-related issues in Dynamics 365 CE.
  • Provide application support for modules like Sales, Customer Service, Marketing, or Field Service.
  • Troubleshoot business process issues and resolve functional tickets raised by end-users.
  • Analyze and support configuration changes (e.g., forms, views, dashboards, security roles, business rules).
  • Assist in UAT, release validation, and documentation of fixes or enhancements.
  • Coordinate with technical team (Platform/Dev) to debug and resolve deeper system issues.
  • Conduct training sessions or create user guides for new features or process changes.
  • Communicate with stakeholders, business analysts, and end users to capture functional requirements.
  • Support data-related tasks such as cleansing, imports, and updates using out-of-the-box tools.

Required Qualifications:

  • 3+ years of hands-on experience with Dynamics 365 CE functional support.
  • Strong understanding of CE modules (Sales, Service, etc.) and business processes.
  • Familiarity with configuring forms, views, dashboards, security roles, queues, etc.
  • Ability to debug issues by reviewing audit history, workflows, business rules, and Power Automate flows.
  • Basic understanding of Power Platform and its integration with Dynamics CE.
  • Good communication skills to coordinate with business teams and technical staff.
  • Microsoft certification: PL-200, MB-910, MB-210, or similar.
  • Exposure to Azure DevOps, work item tracking, and release pipelines.
  • Experience working in an ITIL framework for support ticket management.
  • Familiarity with Power BI, Excel templates, or reporting tools for CE.

  • D365 CE Support Expert

    2 weeks ago

    Hyderabad, Telangana, India beBeeSupport Full time ₹ 90,00,000 - ₹ 1,21,75,000

    Job Title: D365 CE Platform Support ConsultantWe are seeking a skilled professional to provide support for Dynamics 365 Customer Engagement platform.About the RoleThis role involves resolving incidents, handling change requests, and supporting platform-level issues such as workflows, plugins, integrations, Power Automate, and performance optimization within...

  • MS Dynamics D365 Project Manager

    2 weeks ago

    Hyderabad, Telangana, India Coforge Full time

    Job Title: D365 CE CRM Project ManagerLocation: Hyderabad, Noida, PuneType: Full-timeExperience : 10-15 yearsRole Overview:The D365 CE CRM Project Manager is responsible for leading end-to-end implementations of Microsoft Dynamics 365 Customer Engagement (CE) solutions. This includes managing project scope, timelines, budgets, resources, and stakeholder...

  • MS Dynamics D365 Project Manager

    2 weeks ago

    Hyderabad, Telangana, India Coforge Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Title: D365 CE CRM Project ManagerLocation: Hyderabad, Noida, PuneType: Full-timeExperience : 10-15 yearsRole Overview:The D365 CE CRM Project Manager is responsible for leading end-to-end implementations of Microsoft Dynamics 365 Customer Engagement (CE) solutions. This includes managing project scope, timelines, budgets, resources, and stakeholder...

  • MS Dynamics D365 Project Manager

    2 weeks ago

    Hyderabad, Telangana, India Coforge Full time

    Job Title: D365 CE CRM Project Manager Location: Hyderabad, Noida, Pune Type: Full-time Experience : 10-15 years Role Overview: The D365 CE CRM Project Manager is responsible for leading end-to-end implementations of Microsoft Dynamics 365 Customer Engagement (CE) solutions. This includes managing project scope, timelines, budgets, resources, and...

  • MS Dynamics D365 Project Manager

    3 days ago

    Hyderabad, Telangana, India Coforge Full time

    Job Title: D365 CE CRM Project ManagerLocation: Hyderabad, Noida, PuneType: Full-time Experience : 10-15 yearsRole Overview:The D365 CE CRM Project Manager is responsible for leading end-to-end implementations of Microsoft Dynamics 365 Customer Engagement (CE) solutions. This includes managing project scope, timelines, budgets, resources, and stakeholder...

  • Dynamics 365 CE Functional Support Role

    2 weeks ago

    Hyderabad, Telangana, India beBeeApplication Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Title: D365 CE Application Support Specialist    Job Summary:We are seeking a detail-oriented and proactive professional to provide day-to-day business operations, incident management, and enhancement requests across Dynamics 365 CE modules like Sales, Customer Service, Marketing, and related applications.Key Responsibilities:Support functional and...

  • Dynamics 365 Software Developer

    2 weeks ago

    Hyderabad, Telangana, India beBeeSoftwareDeveloper Full time ₹ 9,00,000 - ₹ 12,00,000

    Are you a skilled software developer looking for a new challenge? This exciting role is all about leveraging your expertise in Dynamics 365 Customer Engagement (CE) to deliver cutting-edge solutions.We're seeking an experienced professional who combines front-end finesse with robust back-end skills, allowing them to drive business growth and success.Key...

  • Dynamics 365 Customer Engagement Solution Manager

    1 week ago

    Hyderabad, Telangana, India beBeeProject Full time ₹ 1,80,00,000 - ₹ 2,20,00,000

    D365 CE CRM Project LeadThe role of a D365 CE CRM project lead encompasses the management and coordination of end-to-end implementations of Microsoft Dynamics 365 Customer Engagement (CE) solutions.Key responsibilities include:Project Planning & Execution: Define project scope, objectives, and deliverables. Develop detailed project plans, schedules, and...

  • Data Management and CRM Project Manager Full Time

    1 week ago

    Hyderabad, Telangana, India Coforge Full time

    Job Title: D365 CE CRM Project Manager Location: Type: Full-time Experience : 10-15 years The D365 CE CRM Project Manager is responsible for leading end-to-end implementations of Microsoft Dynamics 365 Customer Engagement (CE) solutions. This includes managing project scope, timelines, budgets, resources, and stakeholder expectations to ensure successful...

  • Power Platform Architect

    1 week ago

    Hyderabad, Telangana, India Tata Consultancy Servicess Full time

    Role: Power Platform Architect. Exp: JD: Expert in Microsoft Power Platform, D365 CE and Azure In depth knowledge on capabilities of Dynamics 365 Sales/Services and/or Dataverse (CDS) Implementation experience in Solution architecture and design solutions using Power Platform canvas and model driven apps Proficiency in designing canvas apps, model...