Director, Product Management

Are you ready to make your mark with a true industry disruptor? Session AI, the pioneer of in-session marketing, is transforming how top e-commerce brands connect with and convert customers. Our AI-driven solutions empower businesses to deliver real-time, personalized experiences that drive measurable growth.

As we scale our impact, we're looking for a Director of Product Management to lead and shape the strategic direction of our personalization platform. You will be instrumental in evolving our SaaS offerings, aligning cross-functional teams, and ensuring that our AI-powered experiences continue to set the standard in the industry.

The Opportunity

As Director of Product Management, you'll lead the vision, roadmap, and execution of our product initiatives, particularly personalization and AI-powered engagement capabilities. You'll manage and mentor a team of Product Managers, work closely with engineering, design, and customer-facing teams, and serve as a key voice in company strategy. Your leadership will ensure our product line evolves to meet customer needs, surpass market expectations, and drive business success.

Key Responsibilities:

Strategic Leadership

Define and execute product strategy aligned with company vision and business goals.

Build and manage the product roadmap for personalization and in-session marketing capabilities.

Identify new growth opportunities through market analysis, emerging technology trends, and customer insights.

Team Management & Development

Lead, mentor, and scale a high-performing team of product managers.

Foster a culture of customer-centric innovation, cross-functional collaboration, and continuous improvement.

Product Lifecycle Management

Drive the full product lifecycle from ideation to development, launch, and iteration.

Work closely with engineering, design, QA, and data science teams to ensure successful product delivery.

Ensure product initiatives are delivered on time, within scope, and aligned with quality standards.

Go-to-Market & Stakeholder Collaboration

Partner with Sales, Marketing, and Customer Success to define positioning, messaging, enablement, and adoption strategies.

Act as the product evangelist internally and externally, representing the product at customer meetings, events, and conferences.

Customer and Market Insights

Deeply understand customer needs through research, interviews, usage data, and competitive analysis.

Translate customer feedback and market signals into actionable product initiatives.

Product Analytics & Performance

Define and monitor key KPIs and success metrics.

Use data and A/B testing to drive feature optimization, user engagement, and business outcomes.

Requirements

Qualifications

Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or advanced degree strongly preferred.

8–10+ years of product management experience, with 3–5 years in a leadership role.

Experience in SaaS, retail tech, Martech, or e-commerce is strongly preferred.

Deep understanding of agile development, product frameworks, and cross-functional execution.

Proven success leading product strategy and managing multiple product lines or complex features.

Strong analytical and data-driven decision-making abilities.

Excellent communication and interpersonal skills with the ability to influence stakeholders at all levels.

Passion for AI-driven personalization, user experience, and delivering market-leading customer value.

Benefits

• Competitive salary and stock options
• Opportunity for continuous learning
• Fully sponsored EAP services
• Excellent work culture
• Opportunity to be an integral part of our growth story and grow with our company
• Health insurance for employees and dependents
• Flexible work hours
• Remote-friendly company