Customer Support

2 weeks ago


Gurgaon, Haryana, India cheap flying Fares Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Key Responsibilities

  • Handle inbound and outbound calls for flight bookings & travel inquiries.
  • Assist customers with itinerary options, fares, rescheduling, and cancellations.
  • Communicate with Spanish-speaking customers (basic Spanish understanding is enough).
  • Convert leads into confirmed bookings by explaining fare options and benefits.
  • Maintain customer records and ensure quality service delivery.
  • Coordinate with the post-sales/support team when required.
  • Meet daily/weekly sales targets and performance metrics.

Requirements

  • Spanish-speaking ability (basic to conversational level preferred).
  • Strong communication skills (English mandatory).
  • Experience in travel sales or customer support is an advantage.
  • Freshers may apply if they have excellent comm skills & willingness to learn.
  • Ability to work in night shifts (US process).
  • Good problem-solving and customer-handling skills.
  • Knowledge of GDS (Amadeus/Sabre) is a plus but not mandatory.

Benefits

  • Salary: ₹30,000 – ₹40,000 per month (based on experience).
  • Cab facility for night shifts.
  • Incentives based on sales performance.
  • Friendly and supportive team environment.
  • Growth opportunities

Job Types: Full-time, Permanent

Pay: ₹30, ₹45,000.00 per month

Benefits:

  • Food provided
  • Paid time off

Experience:

  • International Calling: 1 year (Required)

Language:

  • Spanish (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person


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