Customer Support

Role- Customer Success AssociateExp- 1+ yrsLocation: Gurugram (Onsite)Role DescriptionThis is a full-time, on-site role based in Gurugram for a Customer Support (International Voice Process) professional. The role will involve managing customer inquiries, resolving complaints, providing technical support, and ensuring high levels of customer satisfaction....

About GoKwikGoKwik is a growth operating system designed to power D2C and eCommerce brands across checkout optimisation, payments, retention, and post-purchase engagement. Today, GoKwik works with 15,000+ merchants globally, processes around $2 billion in GMV annually, and is backed by investors such as RTP Global, Z47, Peak XV, and...

Job SummaryWe're looking for dedicated and customer-oriented Customer Support Executives to join our growing team. In this role, you will handle customer inquiries via calls, chats, and emails, helping travelers with bookings, itinerary changes, and general support. You'll be an integral part of ensuring customer satisfaction and enhancing our service...

Hiring: Customer Success AssociateLocation: Gurgaon (Work From Office)Work Mode: OnsiteWorking Days: 5 Days a Week (Rotational Week Offs)Shifts: RotationalTransport: Both-side cabs availablePosition: Customer Success AssociateRequirements:Experience: Must have prior international customer support experience, Technical supportQualification: Graduate (Any...

Customer Support Associate – Airlines Process (Voice)• Qualification: Undergrad/Graduate (Freshers allowed)• Salary: 16,500 in hand• Incentives: Up to 4,000• Cab available during odd hours• Rotational shifts• Good communication required• Location: Gurgaon• Process: BPO – Customer Support (Airlines)Interview Mode:• VirtualTo Apply:Send...

Key ResponsibilitiesHandle inbound and outbound calls for flight bookings & travel inquiries.Assist customers with itinerary options, fares, rescheduling, and cancellations.Communicate with Spanish-speaking customers (basic Spanish understanding is enough).Convert leads into confirmed bookings by explaining fare options and benefits.Maintain customer records...

Job Title: Customer Care Executive – FintechDepartment: Customer Support / Operations________________________________________Job PurposeThe Customer Care Executive will act as the first point of contact for customers,handling queries, complaints, and requests related to fintech products and services.The role requires excellent communication,...

Key Responsibilities:• Handle customer calls in a professional and efficient manner• Address customer queries, concerns, and complaints with a problem-solving approach• Maintain accurate records of customer interactions and follow-ups• Provide timely and relevant information to customers to resolve their issues• Work collaboratively with other...

Key Responsibilities:• Manage customer calls with professionalism and efficiency.• Respond to customer inquiries, concerns, and complaints using a solution-oriented approach.• Document all customer interactions accurately and ensure proper follow-up.• Deliver clear, timely, and relevant information to help customers resolve their issues.•...

Location: Gurgaon (Work From Office)Work Mode: OnsiteWorking Days: 5 Days a Week (Rotational Week Offs)Shifts: RotationalTransport: Both-side cabs availablePosition: Customer Success AssociateRequirements:Experience: customer support experienceGood communication (C1 Level) and EnglishQualification: Graduate (Any stream)