Customer Support

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

Key ResponsibilitiesTeam Leadership & ManagementSupervise, coach, and motivate a team of customer support representatives.Monitor team performance, set goals, and provide feedback through regular 1:1s and performance reviews.Manage schedules, workload distribution, and ensure adequate coverage across shifts.Customer Support OperationsOversee day-to-day...

Role- Customer Success AssociateExp- 1+ yrsLocation: Gurugram (Onsite)Role DescriptionThis is a full-time, on-site role based in Gurugram for a Customer Support (International Voice Process) professional. The role will involve managing customer inquiries, resolving complaints, providing technical support, and ensuring high levels of customer satisfaction....

We're looking for aCustomer Support – Operations Internwho can bridgeoperations, customer service, and product marketing— someone who enjoys helping people, loves travel, and wants to understand how technology shapes customer journeys.Location: Gurgaon (On-site)Type:Internship (Full-time, On-site)Department:Operations, Customer Experience & Product...

We are hiring Customer Support Executives for our Travel Process. The role involves handling post-sale queries of customers related to flight bookings and travel services.Responsibilities:Handle customer calls and resolve post-booking queries efficiently.Provide support related to cancellations, modifications, and general travel assistance.Ensure customer...

We Cyboard school seeking a highly organized and communicative individual to join our team as a School Customer Support Executive/Parents Support staff Intern. The ideal candidate will provide exceptional support to our parents, students, and staff, ensuring seamless school operations.Key ResponsibilitiesHandle parent inquiries and concerns via phone, email...

We're Hiring – Customer Support & Backend Executive (Gurgaon)We are looking for a dedicatedCustomer Support & Backend Executiveto join our team. The role involves assisting customers, handling queries, managing backend operations, and ensuring smooth coordination between teams.Responsibilities:Handle calls, emails & WhatsApp queriesOrder processing,...

Associate - Customer SupportLocation: GurgaonFunctional Area: OperationsEducation Qualification: B. Tech, BCA, MCA/ Any GraduateExperience: 1-2.5 YearsKey Responsibilities:• Respond to and log all inquiries received from clients via telephone, chat,email, or web site• Maintain detailed documentation and updating tickets for all incoming supportrequests...

Job Title: Customer Care Executive – FintechDepartment: Customer Support / Operations________________________________________Job PurposeThe Customer Care Executive will act as the first point of contact for customers,handling queries, complaints, and requests related to fintech products and services.The role requires excellent communication,...