Assistant Manager

3 days ago

IndiraNagar, Karnataka, India IDC Global Private limited Full time ₹ 6,00,000 - ₹ 9,00,000 per year

Company Description

IDC Global Pvt Ltd is headquartered in Bangalore, India, and is a company originally established in 2016. As part of its portfolio of brands, the company has multiple brands namely, Magari, Yavanika & Treelight Design.

Role Description

Job Title: Assistant Manager – L&D

Department: HR / Learning & Development

Key Responsibilities:

  • Prepare and maintain Training Needs Analysis (TNA) to identify skill gaps across departments and align training interventions with business objectives.
  • Collaborate with store managers and department heads to identify training needs across sales, customer service and product knowledge.
  • Regularly train the retail team on product knowledge, sales techniques and customer engagement strategies.
  • Conduct quarterly performance evaluations to assess training effectiveness and employee development.
  • Design and deliver engaging training modules on furniture features, space planning, upselling techniques and after-sales service.
  • Conduct onboarding sessions for new hires and refresher training for existing staff.
  • Develop digital learning content and manage e-learning platforms for scalable training delivery.
  • Monitor training effectiveness through assessments, feedback and on-the-floor performance.
  • Maintain training records and generate reports on participation and outcomes.
  • Support employee engagement through learning initiatives, contests and recognition programs.
  • Stay updated on industry trends, customer behavior and competitor practices to refine training content.

Qualifications & Skills:

  • Bachelor's degree in HR, Education, or related field (Master's preferred).
  • 4–6 years of experience in L&D, preferably in retail, furniture/interior design.
  • Strong personality with excellent leadership and coaching abilities to drive team engagement and learning.
  • Deep understanding of product knowledge, including furniture materials, design aesthetics, and customer preferences.
  • Proven ability to conduct Training Needs Analysis (TNA) and develop effective learning strategies.
  • Proficiency in MS Office, Learning Management Systems (LMS), and digital training tools.
  • Ability to manage training programs across multiple locations, ensuring consistency and effectiveness.
  • Excellent communication, facilitation, and interpersonal skills for in-person and virtual training.
  • Creative mindset with a passion for people development and enhancing customer experience.

Job Type: Full-time

Pay: ₹65, ₹75,000.00 per month

Benefits:

  • Leave encashment
  • Provident Fund

Application Question(s):

  • Do you hold In-person training experience in Product training ?
  • Any relevant experience in Interior Design, Architect / Furniture Industry ?

Work Location: In person

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