CRM Executive

1 week ago

Hyderabad, Telangana, India Sioniq Tech Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job Title: CRM

Location: Hyderabad

Company: Sioniq

Job Overview

We are seeking a proactive and detail-oriented CRM Executive to manage end-to-end lead handling, client engagement, and post-sales follow-up. The ideal candidate will have excellent communication skills, strong knowledge of CRM tools, and the ability to collaborate across teams to ensure customer satisfaction and business growth.

Key Responsibilities

  • Lead Generation: Create campaigns for promotional emails and WhatsApp to potential and existing databases.
  • Lead Management: Collect leads from multiple sources (website, campaigns, events, WhatsApp, outbound, exhibitions, references, etc.).Enter leads into the CRM module and tag them accurately by source and category.
  • Lead Qualification: Assess leads and categorize them as Pursue, Hold, or Reject based on SOP. Ensure timely follow-ups and maintain an updated lead dashboard.
  • Demo Coordination: Schedule product demos by coordinating with Sales and Tech teams. Share complete lead information and ensure proper client briefing.
  • Sales Support: Gather structured feedback post-demo.Address objections in coordination with Sales/Product teams. Assist in sharing quotations and the Scope of Work.
  • Client Onboarding: Manage the onboarding checklist, collect KYC, agreements, order confirmations, and ensure payment coordination. Document client needs and customization requests.
  • Implementation Handover: Prepare and share detailed client handover documents with the Implementation Team. Introduce the Implementation Manager to the client and track onboarding status.
  • Post-Sales Engagement: Conduct weekly follow-ups for the first 3 months to gather feedback, monitor support issues, and ensure smooth implementation.
  • Support Monitoring & Reporting issues, track resolution with support teams, and ensure client acknowledgment. Submit monthly feedback and issue resolution reports.

Required Skills & Qualifications

  • Knowledge of customer acquisition and retention strategies
  • Exceptional verbal and written communication skills
  • Strong social and emotional awareness to adapt interactions to customers
  • Extensive product knowledge
  • Ability to collaborate well with cross-functional teams
  • Analytical and data-driven mindset
  • Ability to work in a fast-paced environment while managing multiple tasks
  • Proficiency in CRM software

  • Crm Executive

    1 day ago

    Hyderabad, Telangana, India Raghava Projects Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Summary:The CRM Executive will be responsible for managing post-sales customer relationships, ensuring smooth coordination between customers, sales, and project execution teams. The role involves handling customer queries, documentation, payments, and providing an excellent customerexperience throughout the project lifecycle.Note: Local candidates and...

  • CRM Executive

    5 days ago

    Hyderabad, Telangana, India 79th East Private Limted Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hiring CRM Executive Stock Broking & Investments. NISM certification mandatory. 24 yrs exp in client servicing, Demat/trading accounts, SEBI compliance. Apply now for growth in capital markets.Annual bonusLeave encashment

  • CRM Executive

    2 weeks ago

    Hyderabad, Telangana, India Lakshmi Infra Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title: CRM Executive (male)Experience Required: 3+ YearsLocation: Lakshmi Infra Corporate Office, Kondapur, HyderabadIndustry: Real EstateEmployment Type: Full-timeJob Summary:We are seeking a proactive and customer-focused CRM Executive to join our dynamic team. The ideal candidate will be responsible for handling post-sales activities, customer...

  • Crm Executive

    2 weeks ago

    Hyderabad, Telangana, India Sipra Labs Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are seeking a CRM Executive to manage customer coordination and backend operations. The ideal candidate will be responsible for ensuring smooth communication with customers, timely updates, and efficient follow-ups while coordinating with internal teams.Key Responsibilities:Manage backend office operations and maintain accurate records.Share dispatch...

  • CRM Executive or Senior Executive Handover

    2 weeks ago

    Hyderabad, Telangana, India Rajapushpa Properties Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    CRM Executive Handover & Collections (Real Estate / Construction)Job Description:We are looking to hire well-groomed, obedient, and customer-focused professionals for our CRM team. The ideal candidate must be a B.Tech graduate with experience in the Real Estate or Construction industry. These roles are crucial in ensuring a smooth handover process and timely...

  • Crm Executive

    2 weeks ago

    Hyderabad, Telangana, India Raghava Projects Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionTo manage and enhance the post-sales customer experience by ensuring timely communication, proper documentation, payment follow-up, and coordination between departments for a seamless possession process.Note: Need local candidates in hyderabad and Immidiate Joinners onlyKey Responsibilities:We need candidates 1 to 3 years experience in Real...

  • Sr Executive CRM

    1 week ago

    Hyderabad, Telangana, India Organo Eco Habitats Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Organo, we aim to create sustainable, eco-friendly communities that encourage Rurban Living. Our eco-habitats promote harmony with nature and focus on zero-waste living, collective farming, and off-grid energy sources. Our design ethos emphasizes self-reliance and net-zero living, ensuring sustainability for people, profits, and the...

  • Senior CRM Executive

    3 days ago

    Hyderabad, Telangana, India Tide Platform Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Senior CRM Executive ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by...

  • Head CRM

    2 weeks ago

    Hyderabad, Telangana, India Lansum & Mk Realty LLP Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Summary:We are seeking a seasoned and strategic CRM Head with over 12 years of experience to lead customer relationship operations in our luxury real estate division. The role requires strong leadership in managing the entire customer lifecycle from onboarding to handover and beyond while maintaining superior service standards expected by high-net-worth...

  • Senior CRM Executive

    5 days ago

    Hyderabad, Telangana, India Careers at Tide Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    ABOUT TIDEAt Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.Launched in 2017, Tide is now used by over 1 million small businesses...