Workplace Technical Services Assistant Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Workplace Technical Assistant Manager - Job Description

Position Overview

The Technical Facility Assistant Manager supports the day-to-day operations and maintenance of commercial real estate facilities, ensuring optimal building performance, tenant satisfaction, and asset value preservation.

Key Responsibilities

Operations Management

Assist in overseeing daily facility operations including HVAC, electrical, plumbing, and life safety systems

Support preventive maintenance programs and vendor management

Coordinate with building engineers and maintenance staff

Monitor building automation systems (BAS) and energy management systems

Technical Support

Conduct regular building inspections and equipment assessments

Troubleshoot mechanical, electrical, and plumbing issues

Review and approve work orders and maintenance requests

Ensure compliance with building codes, safety regulations, and environmental standards

Tenant Relations

Respond to tenant service requests and concerns

Coordinate tenant improvements and move-in/move-out activities

Maintain positive tenant relationships through proactive communication

Support lease administration and space planning initiatives

Project Coordination

Assist with capital improvement projects and renovations

Manage vendor relationships and contractor oversight

Support budgeting and cost control initiatives

Coordinate emergency response procedures

Required Qualifications

Education & Experience

Bachelor's degree in Engineering, Facility Management, or related field preferred

2-3 years of commercial real estate or facility management experience

Technical background in building systems and operations

Technical Skills

Knowledge of HVAC, electrical, plumbing, and life safety systems

Familiarity with building automation systems and energy management

Understanding of building codes and safety regulations

Project management capabilities

Core Competencies

Strong problem-solving and analytical skills

Excellent communication and interpersonal abilities

Detail-oriented with strong organizational skills

Ability to work independently and manage multiple priorities

Customer service focus

Preferred Qualifications

Professional certifications (FMP, SFP, LEED AP)

Experience with computerized maintenance management systems (CMMS)

Knowledge of sustainability and energy efficiency practices

Previous experience in Class A commercial office buildings

This role offers excellent opportunities for career advancement within JLL's integrated facilities management platform, working with industry-leading technologies and best practices in commercial real estate.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.