Manager - Operations Excellence

4 days ago

Bengaluru, Karnataka, India Microland Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Description:Education Qualification :Any Graduate Skills :Primary -> Behavioral | Aptitude | Managerial Skills | 4 - AdvancedSecondary -> Functional | ISO 20K Knowledge | Deployment Experience | 3 - Experienced Certification :Technology | Quality Management Certifications | Lean Sigma Black Belt Certification 1) Understand the concepts of Six Sigma - execute project under the mentorship of a Black Belt2) Derive inference as per data analysis and provide suggestions for performance improvements3) Conceptualize and deliver adhoc report requirement as per business needs4) Recommend and drive automation opportunities for reporting5) Able to mobilize team for small level changes in terms of policies, process, goals etc6) Prepares team members for higher roles by training, mentoring and coaching.7) Leads by example - Influences and empowers team members8) Collaborates with all stakeholders to influence peers/ other teams, customers in an effective manner9) Delivers information effectively through email, analytical reports, and decision documents10) Communicate assertively, establishes priorities that address the details and timelines needed to achieve the intended results;11) Is flexible and utilizes resources. communicates clearly on what has gone well and what can be better12) Demonstrates customer focus both internal and external, has sound understanding of the customer s business and can communicate suggestions to the customer13) Understands business impact of process to customer and responds to customers needs effectively14) Effectively manages customer challenges and manages project plans to ensure the timely delivery of outcome15) Shows persistence in overcoming obstacles; Sets daily, weekly, monthly, quarterly and annual goals, creating specific plans to meet them16) Evaluates positive and negative alternatives within time and resource constraints;17) Manages team dynamics to enable them achieve the workgroup s goals and assists team members in activities when necessary and recognizes their achievements19) Six Sigma Metrics Management Behavioural Skills: Change Leadership People Leadership Communication Planning; Organizing Customer Business orientation Result orientation; accountability Team workingLocation:India - BengaluruCreated On:16-Jun-2025

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