Client Servicing Executive

2 days ago

Panchkula, Haryana, India Partners Advertising Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Key Responsibilities:

a. Client Relationship Management

  • Act as the primary point of contact between clients and internal teams.
  • Maintain strong, long-term relationships with existing clients.
  • Regularly communicate with clients to understand their needs, expectations, and feedback.

b. Campaign Coordination

  • Liaise between creative, performance, social media, and content teams to ensure deliverables are met.
  • Monitor project timelines and ensure all campaigns go live as per schedule.
  • Track project progress using tools such as Trello, Asana, or Excel trackers.

c. Briefing & Documentation

  • Draft and share clear, structured briefs with internal teams based on client requirements.
  • Document meeting minutes, campaign changes, and approvals for all communication.

d. Reporting & Performance Reviews

  • Share weekly/monthly campaign reports and performance summaries with clients.
  • Coordinate with the analytics or performance team to extract and interpret data.

e. Issue Resolution

  • Handle queries, complaints, or escalations from clients with a solution-focused approach.
  • Proactively communicate delays or challenges and manage client expectations effectively.

f. Upselling & Account Growth

  • Identify opportunities to upsell digital services (SEO, SEM, social media, etc.) based on client needs.
  • Work closely with the business development team to renew or expand retainers.

Key Skills & Competencies:

  • Strong verbal and written communication
  • Excellent time and stakeholder management
  • Attention to detail and process orientation
  • Familiarity with digital marketing concepts (SEO, PPC, Meta Ads, Email Marketing, etc.)
  • Basic understanding of creative workflows and digital media metrics
  • Proficiency in MS Office, Google Workspace, and project management tools

Qualifications:

  • Bachelor's degree in Marketing, Mass Communication, or related fields
  • 1–3 years of experience in client servicing or account management in a digital or advertising agency preferred

Other Requirements:

  • Ability to multitask and manage multiple clients simultaneously
  • Comfortable working in a fast-paced, deadline-driven environment
  • Team player with a positive attitude.

Job Types: Full-time, Permanent

Pay: From ₹25,000.00 per month

Benefits:

  • Leave encashment

Work Location: In person

Speak with the employer

  • Client Service Executive

    2 days ago

    Panchkula, Haryana, India INFO TECH SOLUTIONS Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job SummaryGreetings from Arindam Software Solutions (India) Pvt. Ltd. We have several opening in the US Client Services Team. Any Graduate is eligible to apply for this job.Roles and ResponsibilitiesPerform job and task analysis to document job requirements and objectives.Develop and update job descriptions and job specifications.Screen candidate's resumes...

  • Client Relationship Executive

    2 days ago

    Panchkula, Haryana, India Script Space Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Profile SummaryThe main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them.Key Roles and Responsibilities● Procuring...

  • Online Marketing Executive – IT Service

    2 weeks ago

    Panchkula, Haryana, India Wavyinformatics Full time ₹ 1,84,224 - ₹ 2,16,528 per year

    Online Marketing Executive – IT ServicesLocation: Sector-11, PanchkulaCompany: Wavy InformaticsJob Type: Full-TimeSalary: Fixed + Performance-Based IncentivesAbout the RoleWavy Informatics is seeking a creative and results-driven Online Marketing Executive to promote our IT services, including Website Development, Mobile App Development, and Digital...

  • Marketing & Client Engagement Executive

    7 days ago

    Panchkula, Haryana, India GetBestTravel Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    We are looking for a Digital Marketing & Content Executive to manage our online presence, engage with clients across digital platforms, and support lead generation. This role is a mix of content creation, digital marketing, and client engagement. You'll be responsible for building GetBestTravel's digital voice while also ensuring smooth client communication...

  • Tour Executive

    2 weeks ago

    Panchkula, Haryana, India Travellers Delight Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    A tour executive, also known as a travel executive or tour operator, organizes, plans, and books all aspects of a client's tour or travel arrangements. This role is a mix of customer service, sales, and logistical coordination, ensuring a seamless and enjoyable travel experience. Key responsibilitiesItinerary planning: Creating customized tour packages for...

  • Executive Liaison

    2 days ago

    Panchkula, Haryana, India Amar Pure Gold Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAmar Group of Companies is one of the leading conglomerates in North India, continually striving to provide the best services and innovative solutions to its valued clients. Known for a progressive ideology, the company focuses on equipping the world with state-of-the-art technologies. Delivering excellent service is a habitual practice at...

  • Customer Relationship Executive

    2 days ago

    Panchkula, Haryana, India Ultrapolis Lifesciences Private Limited Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Location: Ultrapolis Lifesciences Pvt. Ltd., Plot No. 345, 1st Floor, Industrial Area, Phase-2, Panchkula, Haryana Employment Type: Full-TimeSalary: ₹10,000 – ₹20,000 per month (based on experience & skills)About Us:Ultrapolis Lifesciences Pvt. Ltd. is a fast-growing pharmaceutical company dedicated to delivering quality healthcare solutions. We are...

  • Business Development Executive

    1 week ago

    Panchkula, Haryana, India Vibcare Pharma Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Role Overview:We are looking for a dynamic and results-driven Business Development Executive to join our sales team. As a Business Development Executive, your primary responsibility will be to drive business growth by identifying and pursuing new client opportunities while maintaining strong relationships with existing clients. This role is integral to...

  • Business Development Executive

    2 weeks ago

    Panchkula, Haryana, India RaGa Advertisers Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionRaGa Advertisers helps businesses discover their true identity through tailored ideas, concepts, and execution. Our services span Digital Media, Print Media, FM Radio, Television, Out-of-home advertising, and Events. We strive to create success stories and elevate brands to new realms of success together.Role DescriptionThis is a full-time...

  • Sales Executive

    2 hours ago

    Panchkula, Haryana, India The Belgian Waffle Xpress Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description – Sales ExecutiveLocation:Zirakpur (Near Panchkula Sector 20)Employment Type:Full-TimeExperience Level:Minimum 3+ years in Sales/Business DevelopmentSalary:Competitive (with lucrative performance-based incentives)About UsWe are a fast-growing Sales Agency startup helping brands accelerate growth through innovative sales solutions, lead...