Change Manager

11 hours ago


Bengaluru, Karnataka, India Wipro Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Title: Change Manager - L3

Requisition ID: 67729

City: Bengaluru

Country/Region: IN

Do
RESPONSIBILITIES
  • Ensure each and every Change is recorded and approved before implementation.
  • Ensure Change are categorized and are approved as per the defined Process based on the Change category – Standard, Normal, Expedited, Emergency
  • Convene and chair CAB meetings, circulate the MOM of the CABs
  • Ensure no Unauthorized change is implemented which may potentially impact the Production
  • Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines.
  • Report the Management on the agreed Change KPIs and ensure effective change communication in place
  • Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes
  • Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of

High-risk / High-impact Changes

  • Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion
  • Bring in Service improvements to improve the overall Process maturity

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