
REF81500F-Assistant Mgr
7 days ago
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Job Description1. Proven experience in managing Medium, Large, complex, and strategic deals, creating winning proposals, presentations. The Bid Manager needs to be proficient in managing the pursuit process end-to-end from qualification, win strategy, solution finalization, proposal submission, formalizing the contract and handover from sales to delivery. The ideal candidate has had experience leading small to large ITO multi-tower deals. 2. Ensure that the win and close rate is maximized through the appropriate usage of all levers and ensuring orchestration of competitive and compelling solution in close collaboration with sales, commercial and subject matter experts in the bid process.3. Finalizing bid organization: engage core bid team, delivery experts, third party vendors, alliance partners, and other resources.4. Work in close conjunction with the bid team to create an integrated solution, proposal response and price parameters also challenge the solution, costing and Pricing as needed.5. Work closely with functional PreSales Lead, understand and bring market and competitor intelligence into bid team and broader prospect/customer relations organization pain areas and key drivers.6. Collaborating with third-party vendors and alliances, as required, from solution design phase to contracting phase.7. Driving win themes, solution, and commercial workshops to ideate and formalize the key value messages that differentiate WNS against competition8. Evaluating the proposed solution from a commercial and sales point of view: Planning Deal Reviews, finalizing deal economics and contract, planning proposal production and considering impact on business development budget and reviewing BD cost investments9. Ensure consistent application of the PreSales and Bid Management Framework to all the assigned pursuits.QualificationsGraduate with good academic background - Preferably in IT background Additional Information
- Develop customer solutions, demonstrations and POCs to support techno-functional sales.
- Develop a trusted advisor relationship with IT Sales and Solutions leadership planning of sales strategies, the positioning in contrast to the competitors and the demonstration of the business.
- Preparation of presentations about the products or services with all their values for the usage of the sales department
- RFP /RFQ/RFI Knowledge contribute to RFP/RFQ Response
- Strong understanding of the Capability/Solution content
Qualifications
Graduate with good academic background - Preferably in IT background
-
Assistant Mgr.
7 days ago
Mumbai, Maharashtra, India Mahindra & Mahindra Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAssistant Mgr. - Contracts & ProcurementDate: 10 Sept 2025Location:Mumbai - Sites, Mumbai - Sites, INCompany: Mahindra Lifespace Developers Ltd.Key responsibilities i. Develop and maintain a comprehensive list of suitable contractors by discipline, size of work and experience – approved contractor master list ii. Drive ongoing evaluation &...
-
Zonal Manager
1 week ago
Mumbai Metropolitan Region, India Niva Bupa Health Insurance Full time ₹ 50,00,000 - ₹ 1,00,00,000 per yearJOB PROFILEPositionZonal HeadLocationChandigarhReporting Mgr. Name -Sumit PrakashDepartmentHDFC AssetsReporting Mgr. DesignationAssistant Vice PresidentOffered GradeM3Our PurposeAt Niva Bupa, our purpose is "to give every Indian the confidence to access the best healthcare"Our ValuesCommitmentInnovationEmpathyCollaborationTransparencyProficiency Level(Please...
-
Customer Service Representative
1 week ago
Mumbai, India MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: BPO Voice Process International voice Process- Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions...
-
Assistant Manager
1 week ago
Mumbai, Maharashtra, India Pidilite Industries Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year1.SourcingGather information on latest technology, chemistries and market trends to recommend the insights and actions to internal teams like RnD, Purchase.To look out for the opportunities for strategic sourcing. by scanning Import/Export Data, Online portals like SpecialChem, Smartchem, Chem Analyst etc.2. Risk MitigationSupport Sr. Mgr in identification &...
-
Customer Service Executive
1 week ago
Mumbai, India MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Communication Chat Process - Job Title: Non Voice (Chat Process) - Night Shift We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for...
-
Customer Chat Source
1 week ago
Mumbai, India MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Communication Communications nonvoice - We are hiring for Non Voice (Chat Process) NIGHT SHIFT We are looking for enthusiastic individuals to join our team as Non Voice (Chat...
-
Chat Support
1 week ago
Mumbai, India MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling - Job Description: We are seeking enthusiastic individuals to join our team as Non-Voice (Chat Process) executives for our Night Shift. As a Non-Voice (Chat Process) executive, you will be...
-
Customer Service Non Voice Process
1 week ago
Mumbai, India MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Shifting Schedule **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service customer service analyst Chat Process Chat Support Customer service advisor Customer Service...
-
Customer Service Advisor
1 week ago
Mumbai, India MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO Call center International BPO BPO/ITES- Non Voice (Chat Process) - Night Shift We are looking for...
-
Customer Chat Process Executive
1 week ago
Mumbai, India MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Customer Relations Customer Service Time Management Communication Skills Customer oriented Customer Care Voice and non-voice customer support - **Job** **Title**: Non Voice (Chat...