International Customer Service

18 hours ago

Mumbai, India MyGlit Full time

**Role**:Asst. Mgr/Mgr -(NonTechnical)

**Timings**:Flexible (Permanent)

**Industry**:BPO / ITES

**Process**:Voice

**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling

Key Skills: BPO Voice Process BPO Skills BPO Operations BPO Call center International BPO BPO/ITES
- **International Customer Service (UK Voice/Chat Process)**

Position: International Customer Service Representative

Location: Mumbai, India

Salary Range: INR 28,000 - 40,000 per month

Job Summary:
**Responsibilities**:

- Respond promptly and professionally to customer inquiries through voice calls and chat interactions.
- Provide accurate information regarding products, services, and order status to customers.
- Assist customers in resolving issues, concerns, or complaints, ensuring timely and effective solutions.

**Requirements**:

- Minimum of one year of international customer service experience in a BPO setting.
- Proficiency in spoken and written English, with a neutral accent and excellent communication skills.
- Ability to handle customer inquiries effectively and efficiently through both voice and chat channels.
- Familiarity with UK customer service standards and cultural nuances.
- Strong problem-solving skills with the ability to think quickly and provide suitable resolutions.

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