Officer / Executive - Dispatch
3 days ago
Role & responsibilities
- Dispatch Operations
- Plan, schedule, and execute dispatch of finished goods/materials as per orders.
- Ensure proper loading, unloading, packaging, and safe handling of consignments.
- Allocate vehicles and coordinate with transporters/drivers for timely delivery.
- Crate / Returnable Asset Management
- Track and monitor crates/containers issued to customers and transporters.
- Maintain crate inward/outward records and ensure timely returns.
- Coordinate with sales/collection teams to recover pending crates.
- Billing & Documentation
- Prepare invoices, delivery challans, e-way bills, and gate passes for dispatch.
- Ensure billing accuracy as per customer orders and company policies.
- Maintain daily dispatch records, crate registers, and shipment trackers.
- Inventory & Stock Management
- Coordinate with stores/production for material availability.
- Ensure FIFO (First in First Out) / FEFO during dispatch.
- Assist in periodic stock audits, reconciliation, and crate verification.
- Coordination & Communication
- Act as a link between warehouse, production, transporters, and customers.
- Resolve issues related to vehicle delays, shortages, damages, or billing discrepancies.
- Compliance & Safety
- Ensure dispatch activities comply with company policies, transport, and statutory regulations.
- Monitor safety standards during loading/unloading and vehicle movement.
Preferred candidate profile
- Any Graduate.
- 25 years of experience in dispatch, logistics, billing, or warehouse operations.
- Proficiency in MS Excel / ERP / Billing software.
- Knowledge of crate/returnable asset management systems.
- Strong communication and coordination skills.
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