Assistant Manager-Office Operations

About Milliman
Milliman is among the world's largest providers of actuarial and related products and services. Our mission is to serve our clients to protect the health and financial well-being of people everywhere. Founded in 1947, Milliman is an independent firm with offices in major cities around the globe. We are owned and managed by our principals—senior consultants whose selection is based on their technical, professional, and business achievements. Milliman serves the full spectrum of business, financial, government, union, education, and nonprofit organizations. In addition to our consulting actuaries, Milliman's body of professionals includes numerous other specialists, ranging from clinicians to economists.

Job Summary
The Administrative & Office Management Specialist will provide comprehensive support to the General Manager and other functional leaders, managing calendars, meetings, travel, and communications. The person will coordinate all administrative services for the Gurgaon and Mumbai offices, including office policies, vendor management, facility repairs, and office inventory. Acting as a central liaison, the role supports cross-functional coordination among HR, IT, Finance, Admin, and global teams to ensure workplace initiatives are delivered effectively.

Duties/Responsibilities

• Administrative & Office Management
• Provide comprehensive administrative support to the General Manager and other functional leaders, including calendar management, meeting events, travel arrangements, communication handling, and report/presentation preparation.
• Coordinate all administrative services for the Gurgaon and Mumbai offices, including the development and management of office policies and procedures, follow-ups, etc.
• Coordinate key office operations with Admin: facilities repairs, vendor payments, new vendor research, office inventory, café services, and office supplies.
• Support vendor management and invoice/corporate card payment lifecycle on Concur.
• Cross-Functional Coordination
• Act as a central liaison between corporate functions HR, IT, Finance, Admin, and global corporate support functions to ensure workplace items are followed up and delivered.
• Support and facilitate cross-functional initiatives and projects to achieve the objectives of the New Delhi

Shared Services center.

• Workplace Support & Employee Experience
• Collaborate with the Facilities/Admin to track, optimize, and manage the physical workspace for efficiency, and collaboration – hybrid working.
• Collate and present data trend – support implementation to office layouts and amenities based on data and employee feedback.
• Coordinate with HR/Admin for various events, employee recognition programs, and wellness activities to foster a positive workplace culture.
• Communication and reports
• Build and manage SharePoint pages and maintain documentation, including Minutes of Meetings (MOMs).
• Gather, analyze, and report data on workplace solutions; propose data-driven improvements.
• Draft/Deliver various internal communication within support functions and across Milliman India to ensure a clear and transparent information flow.
• Support the Milliman India LinkedIn presence, Website through content collation, team follow-ups, and posting coordination.
• Wellness & Engagement
• Partner with HR to design and implement employee wellness programs and workshops promoting physical and mental well-being.
• Facilitate activities focused on health, work-life balance, and employee engagement.

Requirements & Qualification

• Experience: 8-10 years of proven experience in office administration, workplace solutions, and internal communications & coordination.
• Education: Bachelor's degree in business administration, Human Resources, or a related field.
• Technical Skills: Proficiency with data analysis tools (e.g., Excel, Power BI) and strong presentation skills.
• Key Competencies:
• Excellent organizational and project management skills.
• Outstanding communication and interpersonal abilities.