Lead/Associate Manager

2 days ago


Bengaluru, Karnataka, India ClinChoice Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Responsibilities:


• Thorough understanding of ICSR and /or literature monitoring process including all related 
guidelines/regulations.

• Provide required guidance and support as applicable to the Team lead and SMEs on operational 
and domain aspects as necessary.

• Ensure tasks are assigned to the team members to meet deliverables in accordance with SLAs 
and KPIs.

• Work closely with the team and client (as applicable) to identify and mitigate risks to meet the 
timelines, address/seek clarity for queries, if any and escalate when necessary

• Ensure that all assigned goals (e.g., utilization and efficiency) are met for self and team as set 
for the performance year.

• Conduct performance management for the team members.

• Support in the functional capability development of team members and Team lead as applicable.

• Conduct process training as required and per project needs.

• Proactively provide qualitative suggestions for improvements in process and workstreams 
leading to greater efficiencies.

• Contribute towards strengthening of the business process (client /internal project workflows) / 
workstream specific processes.

• Develop and maintain assigned departmental quality system procedures, instructions 
and provide training as necessary both within and outside the department



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