IVR Developer

1 week ago

Noida, Uttar Pradesh, India Veersa Technologies Full time

Job Description
We are looking for a skilled IVR Developer with hands-on experience using Sinch's Voice API to design, implement, and maintain advanced, scalable, and reliable voice applications. You will be responsible for building programmable IVR solutions, integrating Sinch APIs into workflows, and ensuring high-quality voice experiences.

Responsibilities

  • Develop custom IVR call flows using Sinch and Intelliquent (Voice API, SVAML, and related SDKs).
  • Design, build, and deploy voice call handling systems that support DTMF input, speech recognition, and routing logic.
  • Integrate backend systems (e.g., API, databases) with IVR workflows via webhooks and APIs.
  • Use text-to-speech (TTS) and recorded prompts to craft dynamic customer experiences.
  • Build and manage inbound and outbound voice.
  • Monitor and optimize call performance, latency, and reliability.
  • Implement error handling, retry logic, and logging to ensure production reliability.
  • Support deployment on AWS cloud and Sinch platforms.
  • Collaborate with cross-functional teams including product managers, QA, and DevOps.

Required Skills & Qualifications

  • 2- 4 years of experience in IVR development or voice platform engineering.
  • Strong hands-on experience with Sinch and Intelliquent.
  • Strong hands-on experience with Sinch Voice API, SVAML, or similar voice APIs (e.g., AWS Connect, Twilio

Studio).

  • Strong backend development skills using and SQL (experience with Microsoft SQL Server and PostgreSQL preferred).
  • Experience with AWS Infrastructure-as-Code (IaC) tools, especially AWS CDK, and a strong working

knowledge of AWS services such as Lambda, SQS, Kinesis Streams, S3, CloudFront and DMS.

  • Experience with RESTful APIs, webhooks and serverless functions.
  • Familiarity with DTMF, TTS and ASR (automatic speech recognition) technologies.
  • Familiarity with JSON, XML and scripting markup languages.
  • Strong debugging and monitoring skills using logs, dashboards, and voice analytics tools.
  • Awareness of security and compliance standards such as HIPAA
  • Experience with CI/CD, version control (Git), and agile methodologies.
  • Experience with C#.NET is a plus.
  • Knowledge of telephony fundamentals including call routing, SIP/VoIP protocols, and voice infrastructure concepts is a plus.

)

  • Sinch IVR Developer

    2 weeks ago

    Noida, Uttar Pradesh, India Veersa Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description For Sinch IVR DeveloperWe are looking for askilled IVR Developerwithhands-on experience using Sinch's Voice APIto design, implement, and maintain advanced, scalable, and reliable voice applications. You will be responsible for building programmable IVR solutions, integrating Sinch APIs into workflows, and ensuring high-quality voice...

  • Voip/Asterisk Developer

    23 hours ago

    Noida, Uttar Pradesh, India Quadrafort Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job InformationDate Opened10/06/2025Job LocationNoidaJob TypeFull timeIndustryIT ServicesWork Experience4-7 yearsCityNoidaState/ProvinceUttar PradeshCountryIndiaZip/Postal Code201305About UsWe are an IT Consulting & IT Services company with ISO 9001, 14001, & Great Place to Work Certified. We at Quadrafort assist our customers in enhancing Productivity and...

  • Business Development Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Asterix Communications Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Us:Asterix Communicationsis a next-gen telecom and communication solutions provider, offering Bulk SMS, Meta-Verified WhatsApp, Voice Services, and end-to-end CPaaS solutions. We empower businesses to automate, connect, and engage smarter.Job Summary:We're seeking a highly motivated and experiencedBusiness Development Managerto lead CPaaS...

  • Business Development Executive

    7 days ago

    Noida, Uttar Pradesh, India MyOperator Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title:Business Development ExecutiveLocation:Sector 2, NoidaJob Type:Full-TimeIndustry:SaaS | B2B Sales | Tech SalesAbout MyOperator:MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator...

  • Opening For a Customer Service Head in a real estate company

    2 weeks ago

    Noida, Uttar Pradesh, India Investors Clinic Full time ₹ 12,00,000 - ₹ 14,40,000 per year

    Company Profile:INVESTORS CLINIC is a real estate consulting company serving all over the globe.It has earned a strong reputation in the real estate industry as we strongly work for the satisfaction of our customers. It's our efficient and effective solution that has given us domestic and global giants as satisfied clients.Job Title/Designation:Head-...

  • Aws Engineer

    22 hours ago

    Greater Noida, Uttar Pradesh, India Coforge Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Role- AWS EngineerThis job posting is for developer roles that will form a pivotal part in the Agile squads leading transformation and BAU activities. Requirements would be 2+ years of experience in:Development and implementation using Python on AWS Lambda functions.Practical programming language experience in Python (must) and Java, Javascript.Development...

  • SIP Server Engineer/Asterisk Developer

    1 week ago

    Noida, Uttar Pradesh, India 360 Degree Cloud Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role OverviewWe are seeking a highly skilled SIP Server Engineer/Asterisk Developer to design, configure, and maintain SIP-based communication systems. The candidate should have in-depth knowledge of Asterisk, VoIP technologies, and real-time communication protocols, with strong expertise in performance tuning, security, and integration with enterprise...

  • Credgenics- Dialer Engineer/SIP Engineer

    4 days ago

    Noida, Uttar Pradesh, India Nexthire Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the RoleWe are looking for an experienced Dialer Engineer / SIP Engineer who has deep expertise in setting up and scaling VoIP-based contact center solutions using Asterisk or similar technologies. The ideal candidate should have hands-on experience in building inbound and outbound dialer systems from the ground up, with a strong grasp of SIP protocol,...

  • Sales Intern

    2 weeks ago

    Noida, Uttar Pradesh, India Siratel Communications Private Limited Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Company DescriptionAt Siratel Communications Pvt. Ltd., we are building the future of messaging as a global CPaaS provider, specializing in enterprise-grade SMS delivery, WhatsApp Business API, voice solutions, RCS messaging, and cloud-based communication infrastructure. Our commitment to 99.9% delivery success, 24/7 NOC support, and scalable CPaaS APIs...

  • Quality Assurance Lead

    2 weeks ago

    Noida, Uttar Pradesh, India Tata Play Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    HiTata Play is hiring forQuality Assurance LeadLocation : NoidaSkill :Quality Assurance LeadExp : 10 to 15 years exp inQuality Assurance LeadEducation : Any GraduateCommunication : Excellent communicationReporting To – Head - Customer ServiceYour Function – Customer ServiceTeam Size – 2 permanent employees + 10 Outsourced Call Center Team Hussle Period...