Product Manager

4 hours ago

Gurgaon, Haryana, India VMock Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are seeking a dynamic and results-driven
Product Manager
to lead the development and delivery of our next-generation SaaS solutions, with a particular focus on
workflow-driven products
and
Generative AI applications
. This role is ideal for someone with a strong analytical foundation, excellent cross-functional collaboration skills, and a passion for delivering exceptional customer experiences.

You will own the product lifecycle from planning to execution, working closely with cross-functional teams to ensure that products are delivered on time, meet high quality standards, and exceed client expectations.

Key Responsibilities:

  • Drive
    end-to-end product lifecycle management
    – from ideation, feature prioritization, to launch and post-launch analysis – for a suite of B2B SaaS products.
  • Collaborate with engineering, design, marketing, and customer success teams to ensure successful product delivery aligned with business goals and user needs.
  • Lead
    workflow definition and optimization
    , ensuring seamless and scalable customer journeys across the product suite.
  • Analyze usage data, product metrics, and customer feedback to drive data-informed decisions and continuous product improvement.
  • Oversee
    client onboarding, launch, and post-launch experience
    , prioritizing tasks based on criticality and impact.
  • Monitor client engagement and health metrics to proactively identify and mitigate potential churn risks.
  • Work with cross-functional teams to build and scale
    Gen AI-powered applications
    , enhancing automation, personalization, and user engagement.
  • Support internal process improvements and automation initiatives to streamline product operations and accelerate time-to-market.
  • Serve as a voice of the customer internally, advocating for high-impact features that enhance value and usability.

Qualifications:

  • 1–4 years
    of post-MBA experience in
    Product Management
    or a related field, preferably in SaaS or enterprise technology.
  • MBA from a Tier-1 institute (e.g., IIMs, MDI, IIFT, or equivalent) strongly preferred.
  • Demonstrated experience in managing
    SaaS products
    and a strong grasp of the
    software development lifecycle (SDLC)
    .
  • Exposure to building or integrating
    Generative AI
    capabilities within software products is a strong advantage.
  • Strong analytical skills with hands-on experience in tools for data analysis and visualization (e.g., Excel, SQL, Tableau, Mixpanel, etc.).
  • Excellent verbal and written communication skills with a track record of effective stakeholder and client engagement.
  • Exceptional project management, prioritization, and multitasking abilities in fast-paced environments.
  • High attention to detail and a strong bias for action and quality.

Nice to Have:

  • Experience with Agile methodologies and tools like Jira or Asana.
  • Background in user research or UX/UI collaboration.
  • Knowledge of AI/ML concepts and real-world implementation in products.

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