Customer Sales Executive

5 days ago

Ramanattukara Calicut Kerala, India EVERGO TOURS Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Description: Customer Sales Executive

Company: Wordcraft Legal Translations (UAE)

Work Location: Evergo Tours Office, Parammal, Ramanattukara

(Backend Office of Wordcraft Legal Translations)

About the Company

Wordcraft Legal Translations is a trusted and fast-growing UAE-based company providing certified legal translation and content solutions across various sectors. Our backend operations are managed from Evergo Tours' office in Parammal, Ramanattukara—ensuring high efficiency, accuracy, and timely delivery in all our services.

Job Summary

We are looking for a motivated and customer-focused Customer Sales Executive to join our team. The ideal candidate will handle international clients, understand their service needs, and promote our translation and associated solutions to achieve sales targets. This role requires excellent communication skills, a strong customer service mindset, and the ability to engage professionally with overseas customers across multiple communication channels.

Key Responsibilities

  • Engage with international customers via email, chat, and phone in a professional and timely manner.
  • Understand client requirements and provide accurate information on company services, pricing, and processes.
  • Maintain in-depth knowledge of all services offered by Wordcraft Legal Translations.
  • Handle client inquiries, concerns, and service requests while ensuring complete customer satisfaction.
  • Meet and exceed monthly and quarterly sales targets.
  • Prepare and maintain accurate sales records, reports, and client communication logs.
  • Support promotional activities, campaigns, and lead-generation efforts for global markets.
  • Build and nurture long-term client relationships to encourage repeat business and referrals.
  • Coordinate with internal departments—including marketing, operations, and project teams—for smooth service delivery.

Requirements

  • Bachelor's degree in Business, Marketing, Communications, or a related field (preferred).
  • Previous experience in sales or customer service, preferably dealing with international clients.
  • Excellent verbal and written communication skills in English (mandatory).
  • Strong interpersonal skills with outstanding negotiation and closing abilities.
  • Basic computer proficiency, including MS Office, CRM platforms, and email handling.
  • Ability to work professionally with overseas clients and adapt to different time zones when required.
  • Target-driven, self-motivated, and capable of handling work pressure.
  • Professional attitude, positive mindset, and a commitment to delivering exceptional customer service.

Job Types: Full-time, Permanent

Pay: ₹10, ₹20,000.00 per month

Work Location: In person

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