Front Office Associate
11 hours ago
We are looking for a highly skilled and experienced Front Office Associate to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch customer service.
Roles and ResponsibilityManage front office operations, including handling phone calls, emails, and walk-in customers.
Provide exceptional customer service by responding to inquiries and resolving issues professionally.
Maintain accurate records of customer interactions and transactions.
Coordinate with other departments to ensure seamless service delivery.
Handle cash, credit, or check transactions accurately and efficiently.
Ensure the reception area is clean and well-organized at all times.
Excellent communication and interpersonal skills are essential.
Ability to work effectively in a team environment and adapt to changing situations.
Strong problem-solving skills with attention to detail are necessary.
Proficiency in using computer systems and software applications is required.
Ability to handle multiple tasks simultaneously while maintaining composure under pressure.
Strong knowledge of customer service principles and practices is expected.
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